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2011-03-15T09:17:00.001-07:00

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Apr 29, Daily Messaging, Collaboration, Compliance News

2010-04-29T12:02:00.000-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 29, 2010				about

Archiving, E-Discovery, & Compliance

Azaleos Survey Finds 44 Percent of Enterprises Plan to Migrate to Exchange 2010 in First 18 Months
Osterman Research Report Reveals Key Drivers are More Flexible Storage, Archiving, and Disaster Recovery Options
FRI Comment: Looks like useful data on plans to migrate to Exchange 2010

City of Vaughn Implements Cloud-Based Unlimited Mailbox for Email Archive and Retrieval
The city of Vaughn, Ontario has implemented the CGS Unlimited Mailbox solution to manage email archival and e-discovery. The system enables the city to achieve consistent email management and compliance practices citywide
FRI Comment: Local governments typically like to follow each other's lead. They merit being considered vertical marketing for many products/services

Barracuda Message Archiver Extends Beyond Email to Archive All Microsoft Exchange Items
New Capabilities Improve Storage Efficiency by Archiving Calendar Items, Contacts and Tasks
FRI Comment: Barracuda delivers high function at low costs. It's been very successful in this regard. Barracuda archiving puts further downward pressure on email archiving prices

Cisco Extends Security Leadership With Advances in Cloud Protection
Enhanced Web Reporting and Data-Loss Prevention for E-mail Build on Secure Borderless Network Architecture
FRI Comment: DLP makes sense, especially for compliance purposes. However, revenues hitherto have been poor. Good DLP in the cloud could be very valuable for certain types of compliance purposes, such as stopping confidential information being sent outside the firewall

Lucid8 Announces Industry's First Self-service Restore Capability for Microsoft Outlook
New Outlook snap-in allows end users to restore permanently deleted Exchange items directly from DELL EqualLogic’s storage platform. New DigiScope’s® direct integration with DELL EqualLogic’s Auto-Snapshot Manager for Exchange further simplifies restoration for IT Professionals and adds eDiscovery capabilities.
FRI Comment: Useful tool for Dell archiving users. Which reminds me, several months ago there were a lot of rumblings about unhappiness among Dell archiving customers--my sense is that although the company sort-of denied it, this reflected genuine problems in the customer base

Email, Messaging & Collaboration

Digital Sky Technologies to Acquire AOL’s ICQ Instant Messaging Service
FRI Comment: Sensible for AOL to get rid of ICQ, nice as it was. It never made sense for AOL to offer two instant messaging services

7Summits Gets Social With Jive Software
7Summits is the Premier Partner selected by Jive Software to support Jive’s Get Social Tour in both Chicago and Philadelphia. The Jive Get Social Tour brings together Jive’s top partners and industry-leading executives to lend insight into how businesses can achieve measurable benefits by changing how they engage with people inside and outside their company.

InformationWeek Analytics and Interop Announce 'Best of Interop' 2010 Award Winners in Nine Key Technology Categories

Industry Experts to Discuss Integrating Email Marketing With SAP CRM
Email Marketing with SAP CRM: Achieving Relevance, Deliverability and Scale

Mimecast Launches First Always-On Continuity Service for BlackBerry Smartphone Users
Mimecast provides uninterrupted email access to BlackBerry smartphones in the event of Exchange, BlackBerry Enterprise Server or Research In Motion Network Operation Centre (NOC) failure

European Organizations Achieve ISO 27001 Certification With Titus Labs
Secure information sharing offerings enable organizations to address and manage ISO 27001 requirements

Synchronica Completes Acquisition of Colibria's IMPS Instant Messaging Business

M86 Security Releases Enhancements to its Flagship Email Security Solution MailMarshal
M86 MailMarshal SMTP 6.8 Offers Enhanced Features for even Greater Protection against Unknown Malware Threats and Compatibility with the Latest Microsoft Operating Systems

Open-Xchange Introduces Simplified SaaS Partner Pricing
Open-Xchange simplified pricing for its Software-as-a-Service (SaaS) e-mail and collaboration alternative to Microsoft Exchange.
FRI Comment: Hard to judge whether in general simple pricing vs many-different-options is better or worse. However, it's very attractive for users to have flat fees for storage, if that's possible

Djigzo for BlackBerry Now Automatically Encrypts All Email Sent to and from a BlackBerry Smartphone with S/MIME
Djigzo, a provider of open source email encryption products, today announced that support for the BlackBerry smartphone has been added to the company's email encryption gateway.
FRI Comment: It's a pity how the difficulty of implementing public key infrastructures has emasculated the promise of strong encryption. How such beauty can be sullied by technical details

MessageExport 1.5 Enhances the Email Export Capabilities of Microsoft Outlook
Encryptomatic LLC announced the release of MessageExport for Microsoft Outlook, version 1.5. MessageExport expands the ability of Outlook to export email messages and file attachments in a variety of formats, with a wide range of options for naming, copying and handling the messages.

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

Major areas of interest are email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications. We help:

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 28, Mainsoft's Notes/SharePoint Integration

2010-04-28T06:55:00.000-07:00

		Sign up for the Ferris News Service here
News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 28, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

New Email Archiving System Provides IT and Compliance Managers with Simplified Retention and Retrieval of Company Email
System Slashes the Email Recovery/Discovery Process from Days to Minutes; Provides Significant Storage Cost Savings
FRI Comment: Another new email archiving offering in an already crowded field. Based on a Linux box

Proofpoint Introduces its Next-Generation SaaS Email Security and Privacy Platform to the European Market, Featuring Powerful Data Loss Prevention and Encryption Enhancements
Proofpoint 6.1 Offers Multi-protocol Data Loss Prevention Features, Enhanced DLP Workflow and Reporting, Email Encryption Enhancements and Security and Performance Improvements

Leading Email Archiving Provider LiveOffice Reports Record Revenue in First Quarter
Rapidly Growing Partner Channel and LiveOffice Personal Archive Usage Spark Continued Growth
FRI Comment: LiveOffice is doing well. However, momentum releases such as this are rarely convincing, almost any company can produce factual snippets which vaguely suggest good news. In fact, I'd guess that in 50% of momentum releases, the company concerned is really going out of business

Bamboo and Apptix Partner to Extend Advanced Sharepoint Capabilities to the Cloud
Bamboo Web Parts will enable Apptix customers to accelerate the deployment of hosted SharePoint sites, and enhance team collaboration and productivity
FRI Comment: Apptix is a leading Exchange SaaS. It is now extending support to SharePoint. A good step, illustrative of the importance of SharePoint and of how adding SharePoint support is natural for many offerings

Titus Labs and Proofpoint Partner to Deliver Interoperable Email Classification, Email Security and DLP Solutions to Enterprise and Government Customers Worldwide
COTS interoperability for customers of Titus Labs email and document classification solutions with Proofpoint's SaaS and on-premises email security, DLP and email archiving solutions

Email, Messaging & Collaboration

Social Media Increases Revenue and Growth by 60 Percent
Business that used social media increased their revenue and growth by 60% versus 8% for business that did not use social media.

AppRiver Named Best of Interop 22010 Finalist
InformationWeek Analytics and Interop Las Vegas 2010 Select AppRiver to Compete for Best of Interop Honor

Cisco TelePresence Virtual Meeting Solution Launches in Kenya
Cisco's Nairobi Office Becomes First Business Premises in Kenya to Use Face-to-Face Cisco Meeting Solution to Bridge Distance and Reduce Travel Costs

ACT offers instant, self service conferencing to keep your workforce connected whatever nature throws at them!

SmrtGuard Releases Anti-Virus and Anti-Spam for BlackBerry Smartphones to Protect Business and Personal Data and Devices Against Mobile Security Threats
SmrtGuard, a leading smartphone security company for businesses and consumers, announced the addition of Anti-Virus and Anti-Spam protection to its SmrtGuard services for. These new anti-virus and anti-spam features complement SmrtGuard's full suite of mobile security services that include wireless data backup and restore, remote location tracking, remote data wipe and personal safety features.

Spiceworks Integrates Rackspace Cloud Email Services
More than 950,000 IT Professionals Are Now Able to Manage Rackspace Cloud Email via Spiceworks

Tungle and Plancast Partner to Bring Together Social Calendar Sharing & Scheduling
Plancast Users Can Now Broadcast Upcoming Plans with Integrated Tungle.me Access for Booking Meetings

123Together.com Helps SMBs Guard against Identity Theft with Hosted Email Encryption Cloud Service
123Together.com's Automated Email Encryption Service Ensures Small Businesses Can Quickly and Easily Comply with Government Regulations and Company-Based Email Security Policies for a Small Monthly Fee.

Kerio and Jump I.T. Drive Business Growth Through Email Collaboration and Communication
Jump I.T. fights for top sales honors among VARs in Canada, reaching Preferred Partner Status with Kerio Connect

Blog Item(s)
Mainsoft's Notes/SharePoint Integration Mainsoft's SharePoint Integrator for Lotus Notes is a useful way to make Notes work with SharePoint. For example, within Notes, you can: Access and publish emails and documents on SharePoint, without having to switch applications. Collaborate on documents using Sametime. Send document links rather than attachments, reducing email storage. Update document fields to comply with SharePoint taxonomy and governance requirements. Tap into the enterprise social network on SharePoint to collaborate with colleagues or find people (the beta will be available in Q2). Manage SharePoint team events from an integrated Lotus Notes calendar view. Comments: Notes customers want to implement a shared workspace environment. In early 2008, it seemed the way to go was with Lotus' Quickr offering. However, Microsoft SharePoint has become the mainstream shared workspace platform, so many Notes users prefer to use this instead of Quickr. ... David Ferris (Comments?)
back to top

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 27, Perry Clarke's New "Ask Perry" Exchange Blog

2010-04-27T06:32:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 27, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

StoredIQ Announces Support for Microsoft® Exchange® 2010 and Microsoft® SharePoint® 2010
Award-winning eDiscovery and Information Management solution is integration-ready at Microsoft launch
FRI Comment: The idea behind SharePoint to is provide a place where people can work on shared documents of different data types. It's most unfortunate that email fits in so unnaturally in SharePoint, because email is one of the most important data types

PGP Corporation Receives Five-Star Rating in SC Magazine Annual Email Security Group Test
PGP Universal Gateway Email Achieves Top Marks across All Testing Categories
FRI Comment: Pity no-one has found a way to deliver on the promise of public key cryptography. It's remained a very niche, hard-to-implement technology

Open Text Featured in Microsoft Technology Centers for Governance, Risk and Compliance Solutions
Open Text and Microsoft Work Together to Help Customers Improve Compliance, Lower Risk Using Open Text Offerings Integrated with Microsoft Office SharePoint Server 2007/2010
FRI Comment: Another example of how control and monitoring systems are being extended to SharePoint. This is wholly appropriate, and much needed. Most SharePoint spaces are completely out of IT or corporate control

Email, Messaging & Collaboration

Atmail Releases Atmail Email Server Software Version 6.1.7
Atmail releases latest version of Atmail 6, the core of its Email Server, Email Server Appliance and Webmail product lines.

Blog Item(s)
Perry Clarke’s New “Ask Perry” Exchange Blog It’s not every day that a new world-class Exchange blog pops up. We were excited to hear that Microsoft’s Perry Clarke has started a blog, called “Ask Perry.” Perry has been part of the Exchange product group at Microsoft for 13 years. I first met Perry while researching Exchange 2000 beta storage group design decisions back in 1999. He is currently general manager for the Exchange Mailbox Engineering team. Perry is one of the smartest folks I know on the Exchange team, and he’s not afraid to tell it like it is. In his inaugural blog, Perry talks about managing storage efficiently. Assuming Perry keeps his blog up, we expect this will become one of the top Exchange storage blogs. David Sengupta ~ In addition to his role as Ferris analyst, David is chief architect for Quest Software, and has been a Microsoft Exchange MVP since 1998. (Comments?)
back to top

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 26, Patriot Act Slows Hosted Email Adoption

2010-04-26T06:31:00.001-07:00

		Sign up for the Ferris News Service here
News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 26, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

Delayed Compliance with New Regulations Has Increased Data Breaches and Medical Identity Theft in U.S. Hospitals
National survey shows 85 percent of hospitals are not compliant with the HITECH Act; 41.5 percent have 10 or more breaches annually; and possible ID fraud going uninvestigated
FRI Comment: The healthcare business is technologically unsophisticated in many ways. Data leak threats are widespread. In the US, litigation threats provide a further (valid) argument to avoid sharing electronic information. All the same, the benefits of shared electronic data for health care are overriding. The situation today, in which records are inaccessible, disorganized, often paper-based, and spread over many locations, is an absurdity and very bad for patients.

Blog Item(s)

Patriot Act Slows Hosted Email Adoption

For many organizations, the move to email as a service seems to be a good one. Email is difficult to manage and it consumes increasing amounts of expensive storage. Why not hand over all your email equipment to a reliable service provider?

One reason is the Patriot Act.

This recent blog in ITbusinessedge reveals some chilling news about the Patriot Act. Did you know that the federal government can access anyone’s email without needing a court order? The law itself is a little vague in some parts and Congress is right now working on refinements to its application.

There is no certainty when the Patriot Act will be modified; in the meantime, it is wise for any organization to keep all of its email secure behind the company firewall.

Many thanks to Iron Mountain's Bill Tolsen for raising this issue. For further discussion see his initial comments and comments on further legislation.

... Bob Spurzem. In addition to his role as Ferris analyst, Bob is director of product marketing at Permabit, which offers a grid–based disk storage system.

(Comments?)

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 23, Autonomy Creative Accounting?

2010-04-23T06:23:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 23, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

FileTek Announces StorHouse for Life Sciences
Safeguarding High-Volume Biomedical Research Data for the Long-Term
FRI Comment: You can see that biomedical information would have to be archived for a long time, as in 25 to 50 years or more. An even clearer case is for civil engineering records, eg those relating to bridge design

Iron Mountain to Present at Legal IT 4.0 Conference on Practical Strategies for Bolstering Software Licensing Agreements
Software Escrow: Practical Strategies for Bolstering Licensing Agreements
FRI Comment: When the packaged software industry started, customers were very concerned that if the vendor disappeared, they (the customer) should be able to access the source code. Now, this demand is far less widespread. For customers, the source code is usually way too complex and impractical to maintain

Applied Discovery Receives Strongest Possible Ratings in The 451 Group's "E-Discovery and E-Disclosure Survey" and in the "3rd Annual eDiscovery Survey of Illinois Lawyers"
End User Survey Results Highlight Proven Performance and Continued Growth of Applied Discovery

Metalogix to Support Content Migration from SharePoint 2010 Beta 2 to SharePoint 2010 RTM
Customers Can Use a Microsoft Supported Solution to Move Valuable Content from Pilot Projects to the Production-Ready Release of SharePoint 2010
FRI Comment: Archiving vendors have long pointed out that their technology can be used to ease migrations. They are right and perhaps this benefit should be more widely recognized.

Email, Messaging & Collaboration

modusGate Email Security wins Silver award from MSExchange.org
Vircom modusGate, an antispam gateway software for Microsoft® Exchange, is reviewed and awarded by independent Exchange specialist J. Peter Bruzzese.

Fidelis Security Systems Teams with Backbone Security to Provide Further Defense-In-Depth for Evolving Cyber Threats
Combined Offering Provides Detection & Prevention of Steganography
FRI Comment: Read if you want to know what steganography is

New Cisco Mobile Collaboration Application for BlackBerry Offers Millions of Users Access WebEx Online Meetings
Free Cisco WebEx Meeting Center application, designed specifically for BlackBerry smartphones, helps users to easily collaborate in Cisco WebEx online meetings

Tungle.me for IBM Lotus Notes Collaboration Software Now Available; Makes Scheduling Meetings Easier for the Many Millions of Lotus Notes Users Worldwide

Gigantic Companies and Enormous Email Capabilities
Exclusive hour-long webinar May 5, 2010
FRI Comment: Wow, what a fun title

Return Path Debuts In-Email Video Via Partnership With Liveclicker
The Latest Certified Premium Services Offering From Return Path Designed to Help Marketers and Publishers Increase Email ROI with Seamless, Embedded Videos

Apptix Launches Encrypted Email Solution
Apptix Secure Mail provides end-to-end encrypted delivery for regulatory compliance needs

Autonomy Wins the United Kingdom's Prestigious Queen's Award for Enterprise for a Second Year in a Row
Recognized for Continuous Achievement in International Trade

Blog Item(s)
Autonomy Creative Accounting? We heard an interesting speculation recently from a chum at a well-known investment bank, that Autonomy is cooking its books. We'd welcome further input. First, a couple of relevant bits of background information: Autonomy's core business is its Idol enterprise search product. The search market in general has been somewhat stagnant for several years. Autonomy's biggest competitor was FAST. FAST cooked its books and had major product issues. FAST was acquired by Microsoft. Autonomy's other big competitor is the Google Search Appliance. Autonomy's acquisitions in the archiving field--Zantaz and EAS--have suffered substantial vicissitudes. We don't know the details, but acquired staff have often been very disillusioned, and more recently we've talked to major EAS clients who are very dissatisfied and are considering moving elsewhere. The speculation is as follows: Autonomy is buying businesses to increase its revenues. It's often reclassifying deferred income as current income. For example, if a sale is for three years of business, it's taking the three years of revenue in the current year rather than spreading it over three years. Hence, in order to maintain attractive revenues and profitability, Autonomy is obliged to keep doing deals. Further, cooking the books in this way explains why the company has had a cash conversion ratio of some 75%. Generally, the investment bank feels that Autonomy's published financial information needs to be far more transparent. Similar concerns are expressed by Dave Kellogg, CEO of an Autonomy competitor, in his Kellblog. Can anyone provide further information? It seems things are seriously amiss at Autonomy. If you want to contribute without your identity being revealed, contact me at david.ferris@ferris.com, or (415) 367-3436. ... David Ferris, with thanks to the investment banker that provided advice, and also software analyst Curt Monash (Comments?)
back to top

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 22, Respect Privacy by Laws, Not Deletion

2010-04-22T06:25:00.001-07:00

		Sign up for the Ferris News Service here
News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 22, 2010			blog item(s)	about

Email, Messaging & Collaboration

A Website That Provides the Most Comprehensive Comparison of the Top Email Marketing Software & Autoresponder Companies has Gone Live
Email-Marketing-Software-Solutions.com has solved the problem of choosing the right email marketing software and autoresponder company by comparing and explaining over thirty features offered by the top companies

Concurrency Helps Microsoft Launch SharePoint 2010 at Milwaukee Event
Concurrency's experts provide insight and Q&A during Microsoft 2010 launch event

Clearswift's "Web 2.0 in the Workplace" report launched
The global report shows a startling change compared to three years ago.

Syneto Enhances its Total Email Security Solution with Commtouch Technology

Partnership to offer free malware cleaning tool for PC users
Sunbelt Software, a leading provider of Windows security software, today announced that it has entered into a strategic partnership with Malwarebytes, the makers of malware cleaning tools to increase the security of the Internet.

Blog Item(s)
Respect Privacy by Laws, Not Deletion We've argued that most of us will end up storing almost all digital information indefinitely, because: Storage is getting cheaper and faster all the time. The costs of deletion are greater than keeping digital information. A (very) small proportion of old digital information will actually be of some value. It's surprisingly hard to delete information. For example, see our past bulletins, Expect to Archive Everything, and You, Dear Reader, Are Immortal. On the other hand, preserving privacy is an excellent reason to delete information. For example, a bank might wish to retain confidential information on a customer only so long as is necessary, because otherwise that information might later leak out, for example via a disaffected employee. Software analyst Curt Monash recently argued that rather than pass laws that require that information be deleted, laws should instead prohibit certain types of use of stored information: Vast amounts of sensitive information about us are being stored -- our emails and instant messages, things we've purchased, adult Web sites we visit, files we share, cellphone locations, etc. The information is stored in very many different places, such as servers and local hard disks at work, on PCs at home, places in the cloud, memory sticks, etc. There's not much that can be done about the existence of this information. It's utterly out of control, even if we were to restrict the information concerned to that maintained by a single organization. Big Brother, unethical businesses, and other malevolent forces will be sorely tempted to seek out and misuse stored information in ways that intrude on people's freedoms and privacy. The best way to handle this is not by requiring that the information be deleted--this is impractical. Instead, laws should be passed that prohibit stored information being used in particular ways. To learn more about Curt's views, see this short essay. He's probably right. An invitation-only conference to explore the idea further will take place in October 2010, at Stanford University, California. Your current interlocutor is fortunate in that he's been invited. This is an important issue and he plans to attend. ... David Ferris (Comments?)
back to top

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 21, Daily Messaging, Collaboration, Compliance News

2010-04-21T06:39:00.001-07:00

		Sign up for the Ferris News Service here
News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 21, 2010				about

Archiving, E-Discovery, & Compliance

New Email Archiving System Provides IT and Compliance Managers with Simplified Retention and Retrieval of Company Email
System Slashes the Email Recovery/Discovery Process from Days to Minutes; Provides Significant Storage Cost Savings
Surprising how there continues to be new entracts in the email archiving market

RenewData's Vestigate Software Delivers 88% Cost Savings to Fortune 500 Client Currently Engaged in eDiscovery
Innovative, Human-Powered, Process Vastly Expedites Review in a Large, Time-Sensitive Case
There's a great need for intelligent linguistic analysis to reduce document review costs. Usually, despite hype, vendors offerings are crude today

Websense Enables Formula One Team to Protect in Real-Time and Prevent Data Leaks
Websense Web Security Gateway and Websense Data Security Suite Safeguards Users and Intellectual Property at Red Bull Technology From Dynamic and Blended Web Threats and Data Loss
Some people will be excited to learn that a small group of car racing folk are interested in web protection and DLP

Iron Mountain's New Litigation Support Solution Cuts Cost and Complexity of Discovery
Solution packages technology and consulting services to help ready organizations for litigation; April 28 Webinar will offer tactics for litigation preparedness
Today, e-discovery is a major driver for archiving. Longer term, it won't be such an important driver

Email, Messaging & Collaboration

Colligo Networks Launches Version 4.1 of its Award-Winning Contributor for SharePoint Product Line
New Release Provides SharePoint 2010 Compatibility Along With a Host of New Features

Climbing the SharePoint Summit
Free virtual conference - May 20, 2010

Pennsylvania Inter-County Governmental Council Finds More Savings With Sendio Cloud Services
Messaging Security Migration Frees Up 97% of Email Bandwidth

Sunbelt Software VIPRE Antivirus Premium Awarded ICSA Labs Certification for Next-Generation Anti-Malware

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 20, MS Office 2010 and SharePoint 2010 Released to Manufacturing

2010-04-20T06:48:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 20, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

Iron Mountain Enhances CloudRecovery Solution for Microsoft DPM
Iron Mountain's CloudRecovery Solution includes Support for DPM 2010, Increased Scalability, and Added Disaster Protection across Microsoft applications such as Hyper-V, Exchange, SharePoint, and SQL Server
It's very important for Iron Mountain that its success with physical archiving be replicated in the electronic world. Despite substantial efforts, the company has yet to achieve that position

Company Net and Metalogix Partner to Enable Customers to Deliver Cost-Effective Business Solutions Based on SharePoint
Partnership Helps UK and Scottish Organizations Maximize the Value of their SharePoint Investment and Maintain Control of SharePoint Assets

cScape and Metalogix Extend Long-Term Partnership to Enable Large-Scale SharePoint Deployments in the UK
Experts Deliver Innovative Products and Services to Support the SharePoint Explosion
After email and files,SharePoint is perhaps the most important data type that archiving should support

Email, Messaging & Collaboration

GWAVA Hosts GroupWise Security Seminar in Calgary

Boise, Idaho To Be Site Of GroupWise Security Seminar From GWAVA

GWAVA and Novell Announce Regional Summit in New York

Axceler Introduces ControlPoint 3.8
Update Release of Award-Winning SharePoint Administration Product Manages More SharePoint Components, Supports Bulk Operations and Enhanced Reporting

NaviSite Sets the Stage for Enterprise Application-Focused Cloud Services
Cloud-Based Managed Infrastructure, Applications, and Messaging Services Include Infrastructure and Application SLAs, Multi-pronged Security and Predictive Pricing

Cisco Completes TANDBERG Offer and Launches Compulsory Acquisition Integrated Cisco TelePresence Product Portfolio to Usher In New Way of Working

Tungle Corp. Introduces Free Tungle.me Scheduling Application for BlackBerry Users; Solves Hurdle of Mobile Business People Finding Common Time to Meet
Tungle Corp. Introduces Free Tungle.me Scheduling Application for BlackBerry Users; Solves Hurdle of Mobile Business People Finding Common Time to Meet

MLP Adds Customer Information Management, Self-Service Portals to its Open Text ECM Solution
Global Financial Services Firm Finds Seamless Integration with SAP Systems, Scalability, Customer Acceptance Key Factors in Continued ECM Investments

Messageware Plus Pack 2.4 for OWA 2007 Adds Popular Outlook Features
New version brings highly sought-after Outlook 2007 features to Outlook Web Access (OWA) 2007 for first time, including OWA Today, calendar reminders, shared mailboxes and more.

AnyFileNow Transforms File Transfer
The Universal File Transfer Service Powers Quick and Secure Transfers of Any File, Any Size and Any Protocol to Any Internal or External Partner at a Breakthrough Price Point.

Text Messaging Heads to the Supreme Court
The Supreme Court leaps today into the high-tech world of text messaging in a challenge with potentially huge implications for the privacy rights of senders and receivers and for workplace communications.

Blog Item(s)
MS Office 2010 and SharePoint 2010 Released to Manufacturing Microsoft Office 2010, SharePoint 2010, Visio 2010, and Project 2010 were all released to manufacturing by Microsoft on April 16. For Outlook users, Office 2010 sports dramatically improved search speed and reliability, support for larger mailboxes, and myriad end-user productivity features. These include quick steps, conversation cleanup, the ability to ignore conversations, and the ability to reply to email threads in one click using instant messaging. For the first time, Outlook users can now communicate via text (SMS) messages with users of most mobile phone devices. Multinational users will enjoy the translation functionality that is built into all Office applications, with both local and remote Web-service-based translation capabilities. The familiar ribbon bar remains, as do popular features such as save as PDF, support for multiple calendars, sophisticated rule support, and task integration. This will be the first release to be accompanied with an online version of Office – keep an eye on Microsoft’s Office Online Web site for the new Office 2010 applications to appear. This will become a compelling story for small businesses looking for an alternative to Google Apps. Congratulations to the Office team on shipping a stellar release! David Sengupta. In addition to his role as Ferris analyst, David is Chief Architect for Quest Software, and has been a Microsoft Exchange MVP since 1998. (Comments?)
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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 19, Hybrid Email Archiving Offers an Alternative to On-Premise and Hosted Email Archiving

2010-04-19T06:30:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 19, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

GWAVA Releases Version 1.8 of Its Retain Message Archiving Product
GWAVA is strong in the Novell GroupWise messaging world

Email, Messaging & Collaboration

Teneros Offers Webinar on How to Protect Your Corporate Data in the Age of Social Media
Company's New Social Sentry Offers Real-Time Monitoring of Employee Social Network Communication to Protect Corporations, Preempt Damage

ProjExec 4.2.3 Delivers Mobile and Notes Sidebar Support

Microsoft Word 2010 Coauthoring Enables Multiple People to Work on a Document at the Same Time
Jonathan Bailor, a Microsoft Word program manager, worked with a team of problem-solvers at the company to bring an end to a 27-year-old issue: how to efficiently collaborate on documents. The resulting tool, coauthoring, will be available in Office 2010.

Metalogix to Present on Migrating to SharePoint 2010 during SharePoint Evolution Conference
SharePoint Expert from Metalogix Shares Migration and Upgrade Tips for Users Moving to SharePoint 2010

SpringSource Acquires RabbitMQ Cloud Messaging Technology
Widely Used Enterprise Messaging Technology Ideally Suited for new Generation of Cloud Applications

Blog Item(s)
Hybrid Email Archiving Offers an Alternative to On-Premise and Hosted Email Archiving Email archiving is a critical data center application. Email archiving is usually located on premise, but hosted archiving is attractive because it reduces up-front server and storage costs and simplifies IT support efforts. A hybrid approach should also be considered. This manages email locally before it moves to the cloud for long-term retention. Email remains accessible and can be returned to local storage for legal discovery. The main advantage of the hybrid approach is that it provides the performance of local email archiving while leveraging cloud storage to reduce total storage costs. Several vendors offer a hybrid approach to email archiving. Autonomy was one of the first with a combination of Digital Safe hosted email archiving and EAS on-premise email archiving. Iron Mountain is a new market entry and combines its existing hosted service with the Mimosa NearPoint on-premise email archiving solution. Iron Mountain recently acquired Mimosa, and one of the reasons for its purchase was so Iron Mountain could offer this hybrid approach to email archiving. ... Bob Spurzem. In addition to his role as Ferris analyst, Bob is director of product marketing at Permabit, which offers a grid-based disk storage system. (Comments?)
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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 16, Update on Exchange Public Folders: Migrating Away

2010-04-16T06:24:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 16, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

Duncan Cotterill Becomes First New Zealand Firm To Use Recommind For Enterprise Search
Leading New Zealand Law Firm Implements MindServer Search

Premier New York E-Discovery Service Provider Chooses Venio Systems' Early Case Assessment Platform

Email, Messaging & Collaboration

Tungle.me, Top Rated Scheduling Application in the Google Apps Marketplace Now Available for Enterprise Deployment
Enabling Businesses of all sizes to Easily Install and Integrate Tungle.me with Google Calendar Across Organizations

Global Public Relations Firm Increases Efficiency with ENow's Systems Management Software

R14.6: X.400 Mailbox Management in MConsole
R14.6 has added a new X.400 Mailbox management GUI

Ensim Announces Immediate Availability of Advanced Enterprise Version of Ensim Unify OCS Manager
Provisioning and Management Software for Microsoft Office Communications Server (OCS)

Blog Item(s)
Update on Exchange Public Folders: Migrating Away This is the third of a short series of bulletins on Exchange public folders. We discuss: What they are and how they're used (first bulletin) The problems of public folders (second bulletin) The migration options and the main issues to consider when migrating (this bulletin) Main Alternatives There are various alternatives to public folders. Microsoft’s SharePoint is the main one. However, the alternative adopted will depend on the type of public folder used. In particular, pay attention to folders used for: Receiving email from the outside End-users "dragging and dropping" email from their Inbox Calendars being used for meeting requests as well as appointments Application integration Determining the type of use helps establish whether SharePoint is the right repository. Sometimes an archive solution, contact management platform, or a shared mailbox may be more appropriate. There are also alternatives for the system uses of public folders. For example, organizational forms can be replaced by InfoPath, and Free/Busy lookups can be done via the Availability Service. Migration Steps It's hard to migrate away from public folders. The key steps are to: Identify the data that is definitely stale and the data that is definitely used. Typically a stale folder has no posts in the last two years; a used one has posts in the last two weeks. Survey owners of the remaining unknown-status folders to categorize as either stale or used. The owner can approve the need of the folder as well as identify who should or should not have access to the data. Phase out stale folders through a staged deletion approach. Add structure and validate permissions on used folders. Migrate to the alternative repository. Tools The migration process is inevitably one that requires a lot of human attention. All the same, some tools can assist in the process. Useful auditing tools are: Quest MessageStats. Provides information on inventory, stale public folders, and reports on both data and permissions. StealthAUDIT for Exchange. Provides the ability to send a survey to public folder owners with optional actions against individual public folders. The following migrate data and permissions to SharePoint: Quest Public Folder Migrator for SharePoint Tzunami Deployer AvePoint DocAve Specialized professional services firms can also help, such as SPHERE Technology Solutions. ... David Ferris and Rita Gurevich. Rita is founder of SPHERE Technology Solutions, a professional services organization that focuses on data management and clean-up initiatives in the Microsoft infrastructure. (Comments?)
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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 15, Update on Exchange Public Folders: What the Problems Are

2010-04-15T06:52:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 15, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

IceWEB To Make Major Announcement on IceWEB.TV Thursday April 22, 2010 at 4:15pm ET

The New Role of Electronic Content: Why Archiving is a Good Idea
Join Unify | AXS-One and Osterman Research for a live webinar: Wednesday, April 21, 2010 ~ 1:00 pm ET / 10:00 am PT / 18:00 UK
Good to see Unify promoting its AXS/One acquisition. However, we hear that Unify has lost much of its archiving sales and technical support staff, which would appear not to bode well for the product

Email, Messaging & Collaboration

Well-known Web Names Misused to Give Spam Deceptive Legitimacy, According to New Report by Commtouch
Q1 Report Highlights How Spammers Use the Familiar to Inspire Action

Open-Xchange Groupware and E-mail Now Available as SaaS in Spain
Spanish hosting provider Dinahosting to offer business-class e-mail and collaboration

CADENCE|FactorSoft Commercial Lending System Now Includes Proof for Email Notices with Registered Email by RPost

IBM LotusLive Expands with Business Tools and Services from UPS, Skype, Salesforce.com and Silanis to Serve Growing Demand for Cloud Computing
Launches New Cloud Offering Combining Email & Social Networking starting at $7

Blog Item(s)
Update on Exchange Public Folders: What the Problems Are This is the second of a short series of bulletins on Exchange public folders. We discuss: What they are and how they're used (last bulletin) The problems of public folders (this bulletin) The migration options and the main issues to consider when migrating (next bulletin) The Problems: User Perspective Users love public folders. They are usually very simple to create and use. The only user problem is that as public folders grow, they cause response times to lengthen. The response time varies with the Outlook version, but if there are just 5,000 items in public folders, response time is probably acceptable. However, if you have 20,000 items in public folders, Outlook will usually be very slow to start, and may indeed hang when it tries to connect with the public folder hierarchy. The Problems: IT Perspective The main problems for IT are: Open access to sensitive information. The poor management tools, the ability of users to set access permissions, and the complex interactions of access permissions, mean that many folders containing sensitive information are open to far more people than they should be. For example, consider emails sent to credit-card-identify-theft-issues@megabank.com. User response times. As noted, these degrade significantly as public folders grow. Lack of management tools. It's very hard to know who's using public folders, and how, because when users access the folders, they often do so using the default or anonymous roles. Insufficient storage space. Public folders grow and grow, so new storage must be provided periodically: Unlike normal Exchange folders, it's impractical to impose size limits. Users often use public folders to store large files. When staff leave, material they have contributed is unlikely to be purged. Because material is often contributed using the default permission, you can't charge back to users based on the storage they use. Backups. A number of problems arise. For example, public folders can easily grow to the order of 1TB, in which case a backup may not complete within the available time window. SharePoint as teamspace direction. Microsoft's direction for shared workspaces is SharePoint. SharePoint has gained much traction, and it's clearly a better approach to informal collaboration than public folders. Approaching end-of-life. Microsoft has de-emphasized public folders, and will not provide the same new features as it does for Exchange mailboxes. Public folders will be supported through 2016. Cost of storage for SAN users. SAN users can find the cost of providing public folder storage is prohibitive. Costs of $80/GB are typical; this figure must be increased to allow for replication. As a result, many organizations wish to migrate away from public folders. In the next bulletin, we discuss what the options are and the major issues to consider. ... David Ferris and Rita Gurevich - Rita is founder of SPHERE Technology Solutions, a professional services organization that focuses on data management and clean-up initiatives in the Microsoft infrastructure. (Comments?)
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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 14, Update on Exchange Public Folders: What They Are

2010-04-14T06:40:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 14, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

Sonian Selected by AlwaysOn as an OnDemand Top 100 Winner
Recognized for leveraging cloud computing platform to drive advanced email archiving and eDiscovery
AlwaysOn is a media outfit. I don't take most of such awards seriously, they are usually done without much investigation, and often there's an ulterior motive, eg to encourage advertising.

Consonus Unveils Robust SaaS Email and File System Archiving Framework
Consonus Extends SAFE, the Software-as-a-Service (SaaS) Delivery of Symantec Enterprise Vault, from Email Archiving to Address File System Archiving, Journaling, and eDiscovery
That's interesting: a hosted version of the market-leading Enterprise Vault. It's the first time I've heard of this. Most EV clients feel equivocally about EV, and would consider other alternatives if it weren't so hard to migrate away. If Consonus could make it easy to migrate to its hosted EV offering, and then to other more modern hosted archiving technology, that could be very attractive.

LiveOffice Named by AlwaysOn as OnDemand Top 100 Winner
Leading Email Archiving Provider Recognized as Rapidly Growing Private Company and Cloud Computing Pioneer
As per comment on Sonian, difficult to take these awards seriously. However, LiveOffice is interesting as the leading cloud-based email archiving firm, it's moving from a financial services focus to the horizontal market at large.

Abacus Solutions to Showcase "Enterprise Managed Archiver," The Next Generation Email Archiving Solution, at Interop Las Vegas 2010
A new archiving entrant, hope to learn more about them. At a time when there's consolidation among archiving vendors, it's perhaps surprising that new names appear so frequently.

Symantec Helps Businesses Prevent Data Loss in Evolving IT Environments
Symantec Finds Social Media to be a Top Concerns of CIOs
Symantec is adding social media to the types of electronic structure it controls. A good step, and illustrative of the trend to supporting more media types. DLP in general has had very little traction. Looking at the larger picture, I lean to the view that it will be very hard, and usually impractical, to control most electronic information. Instead of trying to control its location and existence, I suspect we'll move towards legal and regulatory constraints on how electronic information can be used

Email, Messaging & Collaboration

Binary Tree Announces Immediate Availability of Products for Coexistence and Migration between Lotus Domino and Microsoft Exchange Server 2010
Leading provider of cross-platform messaging migration and coexistence software, announced today the immediate availability of their coexistence and migration products for customers who need to establish direct interoperability and a direct migration path between Lotus Domino and Microsoft Exchange Server 2010.

Corporate America Rallies to Attend Social Media Mega Event in Hopes of Fast Rewards
Guy Kawasaki keynotes Social Media Success Summit 2010an online conference covering all aspects of social media marketing

Study Shows that Email has to Change!
Harris Poll Finds that Email Remains the Primary Method of Collaboration in the Workplace, but it's Time for Email to Evolve

Open-Xchange Provides Business-Class E-Mail and Groupware to Parallels Plesk Panel Users
4PSA software extension integrates Open-Xchange with Parallels Plesk Panel

Blog Item(s)
Update on Exchange Public Folders: What They Are This is the first of a short series of bulletins on Exchange public folders. We discuss: What they are and how they're used (this bulletin) The problems of public folders (next bulletin) The migration options and the main issues to consider when migrating (third bulletin) What Public Folders Are Public folders have been available since Exchange 4.0, which shipped in 1996. They represent an early attempt by Microsoft to provide a common space that users can work in. So they can be thought of as a precursor to SharePoint. In particular, public folders provide places where users can share email, files, calendars, and address book information. Public folders are implemented as a MAPI folder hierarchy, potentially many folders deep. Most folders contain email messages, but in fact public folders can contain any Outlook/Exchange data type and conventional files. As their name indicates, public folders are shared among users. Access controls can be defined on any part of the hierarchy, including the ability to delegate permission-setting to other users. Public folders reside on Exchange servers. To provide for ease of access for many users, they are typically replicated between different departmental servers. To get a better feel for how they look from the user standpoint, see this 10-minute video. How Public Folders Are Used In a large organization, the top levels of the hierarchy typically represent a natural nesting of divisions, regions, departments, and so on, down to clusters of closely related users. The leaf folders contain actual information. Common uses of leaf folders are: Archives of email-based discussions on a topic. Setting up meetings, through a shared calendar. Sharing address book information. Archiving emails with large attachments. Public folders aren't usually purged, so dragging an email over to a public folder is a way of keeping a copy. This frees up space in the user's main message store. Storing of application-generated alerts. Receiving email from outside. Public folders can be mail-enabled. So, for example, outsiders can send emails to sales-inquiries@megacorp.com, where staff can then respond. In-house-developed public folder applications are also common, such as a help desk system, where forms are used to manage trouble tickets. The tickets are accessed via forms, and the information is stored in a public folder and its appropriate subfolder (e.g., "New Ticket," "Being Worked On," and "Resolved"). Finally, a variety of third-party applications are available that use public folders. An example is Pertrac's contact management applications, which are used by investment banking traders to share information about customers. Access Controls Two key roles must be defined: Default. This is for most internal users, and defines what they can do. The default settings are normally set to give a lot of power to users, to create and manage public folders, and delegate permissions to others. Anonymous. This is intended for external users, not identified in Active Directory. It lets them contribute items to a mail-enabled folder, but they cannot see it or modify the contents. A wide variety of privileges can be assigned; administrator-only privileges include the definition of replication and limits settings. Access controls are inherited from higher folders, although they can be overridden. ... David Ferris and Rita Gurevich. Rita is founder of SPHERE Technology Solutions, a professional services organization that focuses on data management and clean-up initiatives in the Microsoft infrastructure. (Comments?)
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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 13, Exchange 2010 Archiving: Dumpster Revealed

2010-04-13T06:34:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 13, 2010			blog item(s)	about

Email, Messaging & Collaboration

Movius Signs Multi-Year Value-Added Services Deal with Telefonica in Latin America
Telefonica will be first carrier to deploy innovative Side-Line Service in LatAm

Sage SalesLogix E-Marketing Cloud Service Provides Email Campaign Capabilities For Small And Mid-Sized Business CRM Suite Users
Sage continues rollout of on-demand cloud services for CRM solutions, supporting cost-efficient, anywhere administration of critical sales and marketing processes

Impact Interactions to Present "B2B Social Media 2010 - What Works" at Internet World London April 27, 2010
Using social media to grow your business' results has never been more important than it is today.

Flight Centre Takes Email Marketing to New Heights with StrongMail
StrongMail enables Australia's largest travel company to improve relevancy, performance and deliverability of its marketing and transactional email

Blog Item(s)
Exchange 2010 Archiving: Dumpster Revealed Exchange operates with a hidden deleted items folder referred to as the "dumpster." In Exchange 2007, end users can manually purge email in the dumpster, thereby bypassing an organization's legal hold. This was a major legal risk. Exchange 2010 introduces a new and substantially improved dumpster that fixes this design flaw, and offers additional benefits. End users can use the dumpster to restore single emails that were deleted by mistake. Here is how it works: When an email is first deleted it moves to the Deleted Item folder. It remains there until the Deleted Item folder is emptied. Next, the deleted email moves into the dumpster where it is held according to a retention policy set by the administrator. Normally the dumpster retention period is set for 30 days, allowing users to change their mind and restore deleted email within that period. The dumpster retention period can be set for longer periods or an unlimited time, and this is the important benefit to the organization. Organizations that require retention of email for regulatory compliance, for example, can use a dumpster retention period of n years as prescribed by the law. Organizations facing legal discovery can set the dumpster retention to an unlimited period, in effect putting email deletion on hold until the legal case is resolved. Dumpster retention periods are set on a per-mailbox basis. Thus, if a legal case requires some of a user's email to be retained indefinitely, for example, then all that user's email is retained indefinitely. Finally, it should be noted that the dumpster has an important role in the new backup strategy adopted from Exchange 2010 onwards. Because Exchange databases are so large, traditional backups and restores have become impractical. Thus, the approach to backup with Exchange is now: Keep one or more live copies of an Exchange database in case the main one gets damaged. Keep copies of emails around for some extended period elsewhere; e.g., in the archive or in the dumpster, so that users can restore a damaged or deleted email if they need to. ... Bob Spurzem In addition to his role as Ferris analyst, Bob is director of product marketing at Permabit, which offers a grid–based disk storage system. (Comments?)
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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 12, New Ferris Report: The Current State of Email Retention Policies

2010-04-12T10:15:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 12, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

OnBase chosen by three more government agencies
Cincinnati Metropolitan Housing Authority, Crow Wing County, among the latest to turn to ECM software suite to improve citizen service with limited resources

StorSimple Named to Leading Industry Analyst Firm "Cool Vendor" List
Cloud Storage Start-up Comes out of Stealth Mode with Recognition

Email, Messaging & Collaboration

MailSite Fusion Messaging Server Tested And Verified For Use With The Apple iPad
MailSite Fusion synchronizes email, calendar and contacts over-the-air and without any additional software on the iPad

Blog Item(s)
New Ferris Report: The Current State of Email Retention Policies Organizations are confused about how long to keep emails. Some delete almost everything after 60 days, in case they are caught as a miscreant during e-discovery. Others keeps everything indefinitely, and many take a middle course. Few are satisfied that their approach is the right one. A new report from Ferris Research, “The Current State of Email Retention Policies,” discusses today’s situation. It incorporates data from a survey of 22 organizations representing more than 443,000 mailboxes running Microsoft Exchange, Lotus Notes, GroupWise, and other email platforms. It also presents Ferris Research’s interpretation of the findings. We discuss the key drivers behind the need to establish email retention policies, the policies that respondents have implemented, and the challenges they face in defining and enforcing these policies. Key findings include: Litigation holds and the Federal Rules of Civil Procedure (FRCP) are the largest drivers for retention policies. These are followed by the U.S. Securities and Exchange Commission (SEC), the Sarbanes-Oxley Act of 2002, the Financial Industry Regulatory Authority (FINRA), and the Federal Deposit Insurance Corporation (FDIC). Some 14% of the respondents (three of the 22 organizations surveyed) still rely solely on end-user archives such as personal storage tables (PSTs) or GroupWise archives for retention. Organizations treat unified messaging (UM) voicemail differently from email. The lack of discoverability is driving some organizations to avoid archiving voicemails. Heavily regulated or litigious businesses have the most complex retention policies and, thus, more costly storage and technology investments. Less-regulated markets typically adopt simple retention policies, such as 60-, 90-, or 120-day retention schedules managed through quotas and simple “spring cleaning” mailbox management. A dwindling but still significant number of respondents continue to use backups for retention. The report can be downloaded here. There is no charge to do so. ... David Ferris (Comments?)
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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 9, StorSimple's Solution to Ballooning Exchange 2010

2010-04-11T23:37:00.000-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 9, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

ZL Technologies announces sponsorship for the IQPC 9th e-Discovery West Conference
The leader in archiving and e-discovery software for the large enterprise, announces its sponsorship for the IQPC 9th e-Discovery West Conference.

Abacus Solutions to Showcase "Enterprise Managed Archiver", The Next Generation Email Archiving Solution, at Interop Las Vegas 2010

The Linux Box To Launch New Email Archiving And Retrieval System

Email, Messaging & Collaboration

Use of Social Media Explodes - Almost Half of Americans Have Profiles Says New Arbitron/Edison Research Study
Study Also Reveals Younger Consumers Eager to Adopt Mobile Digital Radio

Free Campaigner eBook Helps Small Businesses Get Started with Email Marketing
"The Small Business Guide to Email Marketing: Top Tips to Get You Started" features easy-to-follow explanations and practical tips for success

Sage to Discuss Social Media Best Practices for Small Businesses
Sage's Andrea Moe to participate in TiE's Crystal Ball Series panel discussion, focused on social networking and future media

Aircell Announces 2010 Inflight Internet Seminar Series
Nationwide Tour Aims to Help Business Aircraft Operators Understand the Industry's New Generation of Inflight Internet Systems

Global Gathering for Second Social Media in Recruitment Conference - 22nd April 2010 - London
Around two hundred forward-thinking Recruiters from the UK, New Zealand, South Africa, USA and nine European countries are heading for London to attend the UK's second Social Media in Recruitment Conference.

Tradesparq first to use social networking to help buyers verify China suppliers
Tradesparq has become the first B2B trade portal to use social networking tools to help buyers and suppliers verify each other online.

Set Social Media Marketing And PR On Fire With NewsUSA Social Syndication
NewsUSA Launches Service for Communication Professionals to Supplement their Online Promotion Mix with Content Creation, Distribution and Promotion to Social Channels with Accountable Reporting

Blog Item(s)
StorSimple's Solution to Ballooning Exchange 2010 Storage Exchange 2010 has substantially increased storage needs: One of the exciting new developments of Exchange 2010 is the introduction of Database Availability Groups (DAGs). DAGs protect Exchange database contents with disk-based database replication. Each Exchange database can have up to 16 replicas, all automatically managed by Exchange. In a typical setup, two to three database copies are sufficient to protect Exchange data. One of the "gotchas" of DAGs is the resulting storage increase. Even with three database replicas, the resulting storage increase can be significant. Say, for example, the average mailbox size is 1 gigabyte. Do you plan to implement the new Archive Mailbox features of Exchange 2010? If so, add another 2-3 gigabytes for long-term retention. Do you plan to upload existing PST files into the archive mailbox? If so, add another 1 gigabyte. Do you plan to use Exchange's unified messaging and store voicemail? If so, add another 1 gigabyte. And finally, you need to factor in a 25% storage increase because single instance storage was removed with Exchange 2010. Depending on how you answer these questions, the average mailbox size could increase to 6-8 gigabytes. So for a three-copy DAG (two local and one remote for DR), the total storage capacity for the single mailbox increases from 1 gigabyte to 18-24 gigabytes! The example we use is hypothetical and obviously an extreme case. But it is clear that depending on how you implement Exchange 2010 archiving, PST management, unified messaging, and DAGs, storage capacity is substantially greater than previous Exchange versions if you implement all the features. Even if you provision Exchange with low-cost SATA drives, the resulting total storage is quite daunting. This problem has not gone unnoticed. A new startup called StorSimple is developing a storage appliance that bridges local and cloud storage in a seamless manner. If it all works, you could use the StorSimple appliance for Exchange 2010 storage and leverage all the extra capacity required with DAGs with inexpensive cloud storage (you pick the cloud vendor). An interesting idea. ...David Ferris (Comments?)
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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 8, Google Acquires Episodic

2010-04-08T06:30:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 8, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

MessageSolution Exhibits Cloud-Based Integrated Archiving Solution for Email, File Systems and SharePoint at SaaSCon 2010
Kicks off MessageSolution SaaS Tour 2010

New Release of Consonus SAFE, the Software-as-a-Service Delivery of Symantec Enterprise Vault, to Debut at Storage Network World
Attendees to Experience Unique Cloud Service Offering with Consonus SAFE, the Software-as-a-Service (SaaS) Delivery of Symantec Enterprise Vault that Offers Secure Email and File Systems Archiving, eDiscovery and Journaling

Clifford Chance Rolls Out Recommind's Enterprise Search Solution To Provide Lawyers With Instant Access To Information
MindServer Search will serve more than 6,000 employees in 20 countries

ZyLAB eDiscovery System Integrates Text Analytics to Streamline Early Case Assessments; Improves Litigation Readiness and Preparedness
Text Analytics Offers Option to Search and Analyze Enterprise Information Residing in Original Storage Locations to Yield Insight Sooner and Reduce Costs

Email, Messaging & Collaboration

F-Secure provides Mac and PC antivirus solution for BIGLOBE subscribers in Japan
New partnership represents important expansion of F-Secure's Security as a Service business in the Japanese market

Kaspersky Lab launches Securelist its latest information security website
Kaspersky Lab, a leading developer of secure content management solutions, announces the launch of an English version of its informative IT security website, Securelist.com

EasyLink Adds Secure Messaging Service to Hosted Solutions Portfolio
Enables Secure and Compliant Data Transmission for Regulated Industries

Windows 7 and Windows Server 2008 Certification Awarded to Kerio Connect
New Release of Kerio's Messaging and Collaboration Solution Optimized for Microsoft's latest versions

StrongMail Enables HauteLook to Deliver Millions of Email Messages to Its Members in a Matter of Minutes
Exclusive online fashion and lifestyle retailer switches to StrongMail to provide simultaneous delivery of time-sensitive offers to over two million members

Sunbelt Software Wins 2010 GovSec Award
VIPRE Enterprise Premium chosen as best IT security software

Tungle Corp. Expands Its Reach to Additional 500K Worldwide Users of Gmail, Yahoo, AOL and Hotmail
Tungle.me Integrates with WiseStamp Personalized Email Signature Service

Blog Item(s)
Google Acquires Episodic Google has acquired San Francisco-based Episodic for an undisclosed amount. Just over a year old, Episodic is focused on providing a platform to manage live and on-demand video on the Internet or any Web-enabled device. We think Google will incorporate Episodic into YouTube, further maturing the video delivery and management mechanisms in YouTube to approach some of the capabilities of online TV. TV advertising is a major force behind the television industry, and Episodic dramatically increases YouTube's capabilities to insert a variety of advertising mechanisms into its offering. These technologies don't just affect the consumer market. As online video approaches the capabilities and quality of television, we are entering a world where every enterprise PC is a television. The recent Winter Olympics in Vancouver were one example where employees the world over used online video to watch the events unfold throughout the workday, with obvious implications around employee productivity. As online video matures, enterprises will need solutions to block, manage, and control who can watch what sorts of content online. We predict the evolution of a niche market in the next 3-5 years where solutions evolve to fit this need. David Sengupta In addition to his role as Ferris analyst, David is Chief Architect for Quest Software, and has been a Microsoft Exchange MVP since 1998. (Comments?)
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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 7, Microsoft Announces Office Communications Server 14

2010-04-07T06:41:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 7, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

Proofpoint Updates its Next-Generation Email Security and Privacy Platform with Powerful Data Loss Prevention and Encryption Enhancements, Available for SaaS or Appliance Deployment
Proofpoint 6.1 Offers Multi-protocol Data Loss Prevention Features, Enhanced DLP Workflow and Reporting, Email Encryption Enhancements and Security and Performance Improvements

Email, Messaging & Collaboration

Proofpoint Reports Findings of Email Security Trends Survey Conducted at RSA Conference 2010
Spear Phishing and Email Encryption Are Hot Topics, Top Email Annoyances Revealed

Accellion and Government Technology Solutions Enter Reseller Agreement to Eliminate Security Risks when Sharing E-Mail Attachments
Accellion, Inc. today announced it has entered into a reseller partnership with Government Technology Solutions to provide government agencies with a secure, efficient way to share e-mail attachments.

EasyLink Adds Secure Messaging Service to Hosted Solutions Portfolio
Enables Secure and Compliant Data Transmission for Regulated Industries

India's First Integrated Social Networking Service on Virgin Mobile GSM Powered by Mobile Tribe
Mobile Tribe, a leading provider of blended social networking, messaging and rich media solutions for mobile carriers today announces its alliance with Virgin Mobile India (VMI) for the launch of two new value added services called Friend Circle and vGenie for its GSM subscribers.

Blog Item(s)

Microsoft Announces Office Communications Server 14

Microsoft recently unveiled plans around its Communications Server "14" at VoiceCon. Details were restricted to the next-generation Office Communicator client. Key new features include:

Location: ability to auto-detect or populate your location based on WiFi/subnet information, etc.
Skill search: ability to find contacts based on a user's skills, projects, or interests. This information is pulled from their SharePoint profile (which has to be manually populated one time), which OCS grabs via Web services.

A number of other enhancements to the client focus on usability. Social networking capabilities are also added, as would seem to be the case with all of Microsoft's client applications these days.

The Microsoft announcement was accompanied by a flurry of third-party announcements. Most notable was Polycom's announcement of three new phones:

CX500 IP Phone -- optimized for use in public areas like coffee shops and airports
CX600 IP Desktop Phone -- a midrange desktop phone
CX300 IP Conference Phone -- a conference unit that integrates with OCS 14

With Microsoft's ongoing battle with Cisco and IBM for the Unified Communications marketplace, we view OCS 14 primarily as an attempt to level the playing ground. Microsoft's entry into the Unified Communications space is still comparatively young, and Microsoft has needed to mature features and performance to compete effectively. It would appear that OCS 14 plays a key role in achieving feature parity for Microsoft.

David Sengupta

In addition to his role as Ferris analyst, David is Chief Architect for Quest Software, and has been a Microsoft Exchange MVP since 1998.

(Comments?)

Enterprise Vault Gets Vivisimo Search Engine

We hear Symantec is replacing Enterprise Vault's search engine. In a nutshell:

EV currently uses the aging AltaVista search engine. This has limited functionality, and support for it is being dropped. In 2014, AltaVista turns read-only: No new material will be indexed, and only searches will be allowed.
Symantec has been working on finding a replacement for the last few years.
Symantec recently decided to replace AltaVista with Vivisimo's Veracity search engine.
The new engine will be available in late 2011.

Symantec will have to decide how to integrate the new technology:

One option is rip and replace: Customers extract all content from the archive, uninstall EV, reinstall the new software, and then reingest all content.
However, this would be a major project for many customers--figure 12-24 months for larger customers!
Many customers are unhappy with EV, and would like to move to more modern technology. If Symantec chooses a rip-and-replace strategy, the upgrade efforts will be a catalyst for movement to more modern archiving technology.
Therefore, we doubt Symantec will go for rip and replace.
The other, more likely option, is that EV will support both AltaVista and Vivisimo searches. All new material will be indexed by Vivisimo; older material will keep the AltaVista indices. This will be a little inelegant at times; e.g., Vivisimo search queries are more powerful than those of AltaVista.

Customer issues:

As noted above, the time taken to rebuild indices with a search engine will be a problem for many larger organizations.
AltaVista's indices take very little space--around 12% of the material indexed. The new indices will need more space. Some search engines, such as those of Mimosa, have indices that take as much storage as the material being indexed.
AltaVista has prevented a 64-bit version of EV. Vivisimo will permit this. A 64-bit version of EV will run faster and better than the current 32-bit version; e.g., it can use faster hardware, and it can use more memory.
Instead of Vivisimo Veracity, many customers would prefer a more mainstream search engine, such as Microsoft FAST, Autonomy Idol, or Google Search Appliance. Presumably Idol wasn't an option, because Autonomy is a major competitor to EV.
Vivisimo will allow more sophisticated searches (e.g., substrings, proximity searches) than have been possible with AltaVista.

David Ferris, with many thanks to our well-connected source who requests anonymity

(Comments?)

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 6, Microsoft Launches Turtle and Pure Phones on April 12th?

2010-04-06T06:49:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 6, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

CommVault Announces Simpana 8 Software Now Offers Streamlined Data Management for Microsoft Exchange Server 2010
Latest version of Simpana Software Supports Exchange Server 2010 to Accelerate Migrations to Latest Exchange Release for Increased Data Recovery, Low-Cost Retention, eDiscovery & Compliance

Email, Messaging & Collaboration

Over Five Million Users Now Benefitting from OWA Enhanced by Messageware
Messageware solutions are now being used by over five million users worldwide

ColdSpark Wins Multiple Awards for Technical Communications Documentation
Leader in next-generation enterprise messaging platform and infrastructure, today announced it won three awards for the Company's technical communications documentation.

BizCom Web Services Adds Public Instant Messaging Connectivity and Instant Message Archiving to Its Hosted Office Communications Server R2 Offering
BizCom Web Services, Inc., a Microsoft(R) Gold Certified Partner, enhances its hosted Microsoft(R) Office Communications Server R2 (OCS R2) service by adding Public Instant Messaging Connectivity (PIC) and Instant Message (IM) Archiving.

Blog Item(s)
Microsoft Launches Turtle and Pure Phones on April 12th? Microsoft appears ready to launch its Turtle and Pure phones at an April 12th event themed "it's time to share" in San Francisco. Invitations were sent out to press and analysts with a focus on the mobile phone market. We agree with the author of this article on TechSpot that the timing of this event is intended to detract from Apple's unveiling of the iPhone 4.0 operating system. If rumors are true, these devices will be positioned as social networking hubs that resemble a hybrid of a touchscreen Apple iPhone and a Microsoft Zune. If Microsoft provides a low price-point, we predict these devices will start appearing in small and midsize organizations sometime soon – bringing new challenges to companies striving to achieve data leak protection or other forms of compliance. With many companies starting to push mobile device costs back to their users, this further accentuates the challenges of mobile device management. ... David Sengupta In addition to his role as Ferris analyst, David is Chief Architect for Quest Software, and has been a Microsoft Exchange MVP since 1998. (Comments?)
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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 5, Daily Messaging, Collaboration, Compliance News

2010-04-05T07:00:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 5, 2010			blog item(s)	about

Email, Messaging & Collaboration

X-Wire Launches Free Tools for Protection from Rootkit Threats and Cyberwarfare
Increased cyberwarfare identifies the need for advanced rootkit detection and safe removal

Blog Item(s)
Exchange 2010 Archiving: Retention Management Retention management is an important feature of email archiving and it serves two purposes. It: Ensures that email is retained Manages the length of time the email is kept, before it is automatically deleted In other words, retention management manages the email life cycle. Retention is a requirement for industries such as financial services, health science, and public government. It\'s also beneficial for any organization that must produce email, say for legal discovery or a freedom of information request. Exchange 2007 introduced limited retention management tools, and had correspondingly limited success. Exchange 2007 managed the expiration of email folder contents, but it failed to prevent users from deleting email. Thus, it allowed users to circumvent an email retention policy. Exchange 2010 has fixed this major flaw with a new deleted folder (dumpster) design. Exchange 2010 has retention settings for mailbox folders and dumpster. The retention period is set for a time period (days) or indefinitely for a legal hold. Compared with third-party archiving solutions, the retention management built into Exchange 2010 is improved, but a fundamental difference remains. Exchange 2010 manages email in a place where it can be altered by users. A third-party archiving solution manages a copy of email in its archive where the email content is secure and unalterable. This is an important difference for industries with strict compliance rules. ... Bob Spurzem In addition to his role as Ferris analyst, Bob is director of product marketing at Permabit, which offers a grid-based disk storage system. (Comments?)
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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 2, Daily Messaging, Collaboration, Compliance News

2010-04-02T06:44:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 2, 2010				about

Archiving, E-Discovery, & Compliance

CaseCentral provides corporations and law firms with the first eco-embedded, carbon-neutral, green platform for environmentally efficient eDiscovery
Carborexic Legal Scientists Deliver Clean-Green eDiscovery Initiative

Apple Enters Strategic Partnership with Clearwell to Bring E-Discovery to the iPad
Clearwell for the iPad ushers in new era of e-discovery productivity for enterprises and law firms

Leading Email Archiving Provider LiveOffice Joins Cloud Security Alliance
LiveOffice to Help Shape Cloud Security Standards

Email, Messaging & Collaboration

Sophos lifts lid on hackers' 'sick' search engine attacks
New research reveals the automated tools used by SEO hackers, and how companies can protect themselves

Trend Micro Received Five-Star Rating in the ChannelWeb 2010 Partner Guide
The 16th Annual Guide Recognizes the Commitment and Strength of Partner Programs

The First 'Parent-to-Child' Text Messaging Service Debuts
Innovative premium features make sending Text Messages to Mobile Phones easier than ever

SEVEN Signs Global Agreement with Samsung Electronics to Power Integrated Messaging and Social Networking on Mobile Devices
SEVEN Brings Push-Enabled Multi-Service Solution to Operators Worldwide Via Samsung's Social Hub™ Application

EmailExpert.org Announces Strategic Partnership with Port25 Solutions Inc.

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Apr 1, Daily Messaging, Collaboration, Compliance News

2010-04-01T06:48:00.001-07:00

		Sign up for the Ferris News Service here
News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: April 1, 2010				about

Archiving, E-Discovery, & Compliance

iCritical Launches New Email Archive Tool
iCritical, has launched vaultCritical - a sophisticated, high-performance and permanent email archive solution

Email, Messaging & Collaboration

Synchronica Acquires Colibria's IMPS Instant Messaging Business

SocketLabs Helps Web Based Companies Deliver Transactional Email

Reputy Offers Iconix Solution to European Companies and End Users
Enables More Productive Online Experience for Recipients of Email

Security 101: Universities Implement Webroot Security Services to Protect their Data
Cloud-based Web and Email Security Services Help Schools Protect Students and Staff from Emerging Online Threats

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Mar 31, Exchange 2010 Archiving: PST Management

2010-03-31T07:18:00.001-07:00

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Daily Digest: March 31, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

Altour Lowers Overall Costs, Modernizes Archiving Capabilities and Cuts Spam Levels in Half with Mimecast's Cloud-based Email Management Services
Leading Travel Firm Uses Reliable, Comprehensive SaaS Solution to Offload Administration Burden of Email Infrastructure and Empower its IT Staff

Iron Mountain Simplifies the Collection of Laptop and Desktop Data for eDiscovery
Connected Classify & Collect Provides Visibility, Access, and Control over Laptop and Desktop Data to comply with eDiscovery requests

Email, Messaging & Collaboration

GNOME's Empathy instant messaging client hits v2.30, matures

Apptix Introduces Apptix Hosted Exchange for Apple
Offering provides native Microsoft Exchange integration and functionality for iPad, iPhone and other Mac OS X 10.6 Snow Leopard devices

Blog Item(s)
Exchange 2010 Archiving: PST Management It's impossible to keep in control of Exchange/Outlook PST files. All in all, their management is a major pain. Microsoft is very aware of the problem, and its solution is the Archive Mailbox, a new feature of Exchange 2010. Microsoft recommends that all existing PST files be uploaded into the Archive Mailbox. PSTs are still used to move email between servers and they no longer serve as general mailbox expansion. There are at least two administrative issues that arise in connection with the new PST handling: When you are dealing with thousands of files, you need a PST uploading tool that is scalable and robust. The Exchange 2010 PST uploading tool is only meant for single PST file use. Not a scalable solution. Much more storage is needed for the PST files. Backup of Exchange databases is already a problem, given narrow backup windows. However, with the ballooning due to PST ingestion, many admins will need to adopt a new approach to backup. In particular, database security must now depend on 1) multiple live database shadow copies, and 2) the new dumpster, which can be used to retrieve old, deleted messages ... Bob Spurzem and David Ferris. In addition to his role as Ferris analyst, Bob is director of product marketing at Permabit, which offers a grid–based disk storage system. (Comments?)
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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Mar 30, Collaborate on PowerPoint Documents

2010-03-30T06:21:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: March 30, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

FaceTime Raises Security, Management, Compliance Standard for Unified Communications with Vantage Software Launch

New Jersey Legal Partners with iCONECT to Offer One-Stop Litigation Support

Email, Messaging & Collaboration

AppRiver Receives Coveted Five-Star Rating in Everything Channel's 2010 Partner Program Guide
Leading Channel Authority Recognizes AppRiver Partner Program as Exceptional

Admin 2010 & Lotus Developer 2010
Boston, May 12-14, 2010

CronLab Releases Anti-Spam Hardware Appliances for SMEs

Etisalat Launches Social and Instant Messaging Package for BlackBerry customers

Blog Item(s)
Collaborate on PowerPoint Documents It's not easy to work collaboratively on PowerPoint documents. Basic tools such as change tracking and versioning are not built in. SharedDoc has just announced a solution: Users can post comments and discuss presentations. One person retains control and makes edits. Comments are made via a Web browser. The tool is mainly aimed at cases where at least three people need to review and make comments. Initially free. Web-based service. MS Word's tracking capabilities are well known. After several edits, the tracking quickly becomes unwieldy. All the same, it's a valuable set of tools, and something glaringly missing from PowerPoint. SharedDoc's technology appears to be the only tool specifically designed to support collaborative PowerPoint development. It’s especially valuable when large numbers of people must review a document. ... David Ferris (Comments?)
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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Mar 26: Google Apps Migration for Microsoft Exchange Ships

2010-03-26T06:46:00.000-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: March 26, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

GFI MailArchiver wins Software Product of the Year award in the Network Computing Awards 2010

MailGuard launches Cloud email archiving with real time retrieval
New online email archive solution gives users real-time access to past files, anywhere

Email, Messaging & Collaboration

New Features Raise Standard for Email Security in the Cloud

Blog Item(s)
Google Apps Migration for Microsoft Exchange Ships Google announced the Google Apps Migration for Microsoft Exchange tool as part of its ongoing battle to woo Exchange customers over to Google Apps. The tool provides a simple mechanism for small companies wishing to take the leap to Google Apps. Users can upload a comma separated values (.csv) file to Google with the names of users to be migrated. Options include: Migrate all messages or only new messages Migrate some/all of email, contacts, calendar, deleted items, and junk email Migrate only mail that meets certain sent or received date ranges Migrations can be throttled to only a given number of users simultaneously; for example, in the case of limited bandwidth. Simple progress indicators monitor the migration, with info- and failure-level error logging possible. Caveats are that the tool performs a simple one-way data migration, and lacks the following: Coexistence for migrations that last more than a weekend Project management capabilities for mid- to large-sized migrations Migration reporting Ability to schedule a migration Small companies that are confident that Google Apps will meet their needs and that can migrate in a weekend will be happy with this tool. Larger companies will want to look for partner solutions. ... David Sengupta. In addition to his role as Ferris analyst, David is chief architect for Quest Software, and has been a Microsoft Exchange MVP since 1998. (Comments?)
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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Mar 25: ComArchiving: Exchange Archiving Made Simple

2010-03-25T06:38:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: March 25, 2010			blog item(s)	about

Archiving, E-Discovery, & Compliance

ZyLAB Announces Support for the EDRM Information Management Reference Model
Mission of Reference Model is to Provide a Framework for Helping Organizations Develop and Implement Effective and Actionable Information Management Programs

E-Discovery Services Leader GGO Set to Launch Subscription-based Digital WarRoom Software Suite in April
GGO (Gallivan Gallivan & O'Melia LLC), a full-service e-discovery service provider, will offer the Subscription-based Digital WarRoom software suite in April 2010

Email, Messaging & Collaboration

Consumers Don't Relate Bot Infections to Risky Behavior As Millions Continue to Click on Spam

Microsoft Connects People in New Ways With Communications Server "14"
Gurdeep Singh Pall, corporate vice president of Microsoft's Office Communications Group, reveals new features during the first public demonstration of the software and discloses the availability date for Communications Server "14"

Blog Item(s)
ComArchiving: Exchange Archiving Made Simple We recently learned about ComArchive. It's a very simple and attractive approach to archiving. Functionality: Works with Exchange/Outlook 2003/7/10. Archive maintained on-premises or in the cloud. Has Outlook plugin--to access the archive, users click on Archive button. Browser access also available. Everything is archived and users can't delete material from the archive. So when users delete messages from their live Exchange store, they can still retrieve the deleted material from the archive. Hence no retention policies apply; users can delete material from their main mailbox whenever they want. Search works across messages and attachments in the normal fashion. Administrators can search across multiple mailboxes. Storage can be split across different types of cost/speed repositories. Administrators can determine one very basic retention policy: Delete all material over X years. No legal holds necessary, because everything is kept. Searches aren't tracked or auditable. Very simple to install; very simple for users. One IT person is in complete control. All access controls based on Active Directory permissions. Company and Financials: Pricing starts about $30/user for perpetual licenses; 18% maintenance. Cloud pricing example: 150-employee organization maintains half a terabye. Cost is about $1/user/month. Product first shipped in 2006. Company is privately held and Ferris Research estimates revenues at $2.5M to $3M annually. Comment: The philosophy of keeping everything forever makes sense, notwithstanding the valid concerns of legal teams. Ultimately, this is what most organizations will end up doing, because.... The cost of storage is too cheap, and the cost of determining and implementing a retention policy is too great. A lot of past material is valuable in e-discovery when you're the good guy. Plus a tiny proportion of past material ends up being useful for other reasons. ... David Ferris (Comments?)
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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Mar 24, Daily Messaging, Collaboration, Compliance News

2010-03-24T06:57:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: March 24, 2010				about

Archiving, E-Discovery, & Compliance

Trend Micro Data Loss Prevention for Endpoint Receives Tolly Certification and Proves More Effective at Mitigating Risk Than Competing DLP Solutions

Email, Messaging & Collaboration

AvePoint Releases Free SharePoint BLOB Management Tool Worldwide
Overwhelming response to free North American release inspires company to offer DocAve Extender free of charge worldwide

Gordano Announces Addition of Document Management Capabilities
v17 release enables users to remotely access, share and edit documents within GMS WebMail

Quest Software Supports Microsoft Communications Server "14"
Solidifies its Unified Communications Leadership

Sunbelt Software Upgrades Next-Generation Dynamic Malware Analysis Tool
CWSandbox Enhancements Increase Ability of Government Agencies to Block Unknown Targeted Cyber Attacks

Symantec Web Security Monitoring Delivers Enhanced Protection Against Pervasive Threats
24x7 monitoring helps protect enterprises and their online Web presence from growing Web-based threats

VerticalResponse Releases Email Creation Upgrade
New Upgrade Further Simplifies Email Marketing for Small Businesses, and Includes Enhancements For Both Beginners and Advanced HTML Designers

Vircom offers new email security virtual machine
Email Security expert, Vircom, adds anti-spam virtualization to its arsenal with modusGate(tm) VM software

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Mar 23, Daily Messaging, Collaboration, Compliance News

2010-03-23T06:26:00.001-07:00

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News on messaging, collaboration, and compliance ... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...

Daily Digest: March 23, 2010				about

Archiving, E-Discovery, & Compliance

Voltage Security Selected by Leading Supplier of Business Software, Solutions and Services
MYOB Selects Voltage SecureData to Protect Customer Information and enhance PCI initiatives

MessageSolution First in the Market to Offer All-in-One, Integrated Cloud-Based Archiving for Email, File Systems and SharePoint at Novell BrainShare 2010

Email, Messaging & Collaboration

MessageSolution Releases Enterprise Migration System for GroupWise, Advancing its Technology Leading Position for Enterprise Information Archiving and Migration

easyJet Looks to Proofpoint's Cloud for Email Security
Europe's Leading Low-fares Airline uses Proofpoint's SaaS Email Security Solution to Stop Spam, Viruses and Phishing Attacks

Sendio Email System Protection Technology Named 2009 Editor's Best Award Winner by Windows IT Pro Magazine
Security Solution Recognized as a Best Messaging Product

BitDefender Security for Mail Servers 3.0.2 Achieves Sixth VBSpam Award in a Row from Virus Bulletin
Of 2400 legitimate emails, BitDefender returns only one false positive

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

IT staff evaluate, implement, and maintain these technologies
Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
We have published more than 200 formal reports and 1,100 short bulletins.
Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.