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Daily Digest: April 5, 2010
Email, Messaging & Collaboration

X-Wire Launches Free Tools for Protection from Rootkit Threats and Cyberwarfare
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Exchange 2010 Archiving: Retention Management

Retention management is an important feature of email archiving and it serves two purposes. It:

  • Ensures that email is retained
  • Manages the length of time the email is kept, before it is automatically deleted

In other words, retention management manages the email life cycle. Retention is a requirement for industries such as financial services, health science, and public government. It\'s also beneficial for any organization that must produce email, say for legal discovery or a freedom of information request.

Exchange 2007 introduced limited retention management tools, and had correspondingly limited success. Exchange 2007 managed the expiration of email folder contents, but it failed to prevent users from deleting email. Thus, it allowed users to circumvent an email retention policy. Exchange 2010 has fixed this major flaw with a new deleted folder (dumpster) design. Exchange 2010 has retention settings for mailbox folders and dumpster. The retention period is set for a time period (days) or indefinitely for a legal hold.

Compared with third-party archiving solutions, the retention management built into Exchange 2010 is improved, but a fundamental difference remains. Exchange 2010 manages email in a place where it can be altered by users. A third-party archiving solution manages a copy of email in its archive where the email content is secure and unalterable. This is an important difference for industries with strict compliance rules.

... Bob Spurzem

In addition to his role as Ferris analyst, Bob is director of product marketing at Permabit, which offers a grid-based disk storage system.


About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

Major areas of interest are email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications. We help:

  • IT staff evaluate, implement, and maintain these technologies
  • Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
  • Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

  • Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
  • We have published more than 200 formal reports and 1,100 short bulletins.
  • Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
  • Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2010.


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