Ferris Research Free News
Wednesday, April 14, 2010
  Apr 14, Update on Exchange Public Folders: What They Are
Ferris Research Home
 

Sign up for the Ferris News Service here

News on messaging, collaboration, and compliance
... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...
Daily Digest: April 14, 2010
 
 
 
Archiving, E-Discovery, & Compliance

Sonian Selected by AlwaysOn as an OnDemand Top 100 Winner
Recognized for leveraging cloud computing platform to drive advanced email archiving and eDiscovery
AlwaysOn is a media outfit. I don't take most of such awards seriously, they are usually done without much investigation, and often there's an ulterior motive, eg to encourage advertising.

Consonus Unveils Robust SaaS Email and File System Archiving Framework
Consonus Extends SAFE, the Software-as-a-Service (SaaS) Delivery of Symantec Enterprise Vault, from Email Archiving to Address File System Archiving, Journaling, and eDiscovery
That's interesting: a hosted version of the market-leading Enterprise Vault. It's the first time I've heard of this. Most EV clients feel equivocally about EV, and would consider other alternatives if it weren't so hard to migrate away. If Consonus could make it easy to migrate to its hosted EV offering, and then to other more modern hosted archiving technology, that could be very attractive.

LiveOffice Named by AlwaysOn as OnDemand Top 100 Winner
Leading Email Archiving Provider Recognized as Rapidly Growing Private Company and Cloud Computing Pioneer
As per comment on Sonian, difficult to take these awards seriously. However, LiveOffice is interesting as the leading cloud-based email archiving firm, it's moving from a financial services focus to the horizontal market at large.

Abacus Solutions to Showcase "Enterprise Managed Archiver," The Next Generation Email Archiving Solution, at Interop Las Vegas 2010  
A new archiving entrant, hope to learn more about them. At a time when there's consolidation among archiving vendors, it's perhaps surprising that new names appear so frequently.

Symantec Helps Businesses Prevent Data Loss in Evolving IT Environments
Symantec Finds Social Media to be a Top Concerns of CIOs
Symantec is adding social media to the types of electronic structure it controls. A good step, and illustrative of the trend to supporting more media types. DLP in general has had very little traction. Looking at the larger picture, I lean to the view that it will be very hard, and usually impractical, to control most electronic information. Instead of trying to control its location and existence, I suspect we'll move towards legal and regulatory constraints on how electronic information can be used

Email, Messaging & Collaboration

Binary Tree Announces Immediate Availability of Products for Coexistence and Migration between Lotus Domino and Microsoft Exchange Server 2010
Leading provider of cross-platform messaging migration and coexistence software, announced today the immediate availability of their coexistence and migration products for customers who need to establish direct interoperability and a direct migration path between Lotus Domino and Microsoft Exchange Server 2010.

Corporate America Rallies to Attend Social Media Mega Event in Hopes of Fast Rewards
Guy Kawasaki keynotes Social Media Success Summit 2010—an online conference covering all aspects of social media marketing

Study Shows that Email has to Change!
Harris Poll Finds that Email Remains the Primary Method of Collaboration in the Workplace, but it's Time for Email to Evolve

Open-Xchange Provides Business-Class E-Mail and Groupware to Parallels Plesk Panel Users
4PSA software extension integrates Open-Xchange with Parallels Plesk Panel

Blog Item(s)

Update on Exchange Public Folders: What They Are

This is the first of a short series of bulletins on Exchange public folders. We discuss:

  • What they are and how they're used (this bulletin)
  • The problems of public folders (next bulletin)
  • The migration options and the main issues to consider when migrating (third bulletin)

What Public Folders Are

Public folders have been available since Exchange 4.0, which shipped in 1996. They represent an early attempt by Microsoft to provide a common space that users can work in. So they can be thought of as a precursor to SharePoint. In particular, public folders provide places where users can share email, files, calendars, and address book information.

Public folders are implemented as a MAPI folder hierarchy, potentially many folders deep. Most folders contain email messages, but in fact public folders can contain any Outlook/Exchange data type and conventional files.

As their name indicates, public folders are shared among users. Access controls can be defined on any part of the hierarchy, including the ability to delegate permission-setting to other users. Public folders reside on Exchange servers. To provide for ease of access for many users, they are typically replicated between different departmental servers.

To get a better feel for how they look from the user standpoint, see this 10-minute video.

How Public Folders Are Used

In a large organization, the top levels of the hierarchy typically represent a natural nesting of divisions, regions, departments, and so on, down to clusters of closely related users. The leaf folders contain actual information.

Common uses of leaf folders are:

  • Archives of email-based discussions on a topic.
  • Setting up meetings, through a shared calendar.
  • Sharing address book information.
  • Archiving emails with large attachments. Public folders aren't usually purged, so dragging an email over to a public folder is a way of keeping a copy. This frees up space in the user's main message store.
  • Storing of application-generated alerts.
  • Receiving email from outside. Public folders can be mail-enabled. So, for example, outsiders can send emails to sales-inquiries@megacorp.com, where staff can then respond.

In-house-developed public folder applications are also common, such as a help desk system, where forms are used to manage trouble tickets. The tickets are accessed via forms, and the information is stored in a public folder and its appropriate subfolder (e.g., "New Ticket," "Being Worked On," and "Resolved").

Finally, a variety of third-party applications are available that use public folders. An example is Pertrac's contact management applications, which are used by investment banking traders to share information about customers.

Access Controls

Two key roles must be defined:

  • Default. This is for most internal users, and defines what they can do. The default settings are normally set to give a lot of power to users, to create and manage public folders, and delegate permissions to others.
  • Anonymous. This is intended for external users, not identified in Active Directory. It lets them contribute items to a mail-enabled folder, but they cannot see it or modify the contents.

A wide variety of privileges can be assigned; administrator-only privileges include the definition of replication and limits settings. Access controls are inherited from higher folders, although they can be overridden.

... David Ferris and Rita Gurevich. Rita is founder of SPHERE Technology Solutions, a professional services organization that focuses on data management and clean-up initiatives in the Microsoft infrastructure.

(Comments?)

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

Major areas of interest are email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications. We help:

  • IT staff evaluate, implement, and maintain these technologies
  • Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
  • Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

  • Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
  • We have published more than 200 formal reports and 1,100 short bulletins.
  • Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
  • Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.


Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2010.


 


Links to this post:

Create a Link



<< Home
Lets anyone with a professional interest in messaging and collaboration keep up with the news and key trends ... To sign up, go to www.ferris.com ... If you want a version that includes analysis of the news and puts everything in a single email, subscribe to our Analyzer Information Service ... Got some news you want to share with us? Send press releases and conference announcements relevant to messaging to releases@ferris.com ... Copyright © Ferris Research 2005-2006.

ARCHIVES
September 2005 / October 2005 / November 2005 / December 2005 / January 2006 / February 2006 / March 2006 / April 2006 / May 2006 / June 2006 / July 2006 / August 2006 / September 2006 / October 2006 / November 2006 / December 2006 / January 2007 / February 2007 / March 2007 / April 2007 / May 2007 / June 2007 / July 2007 / August 2007 / September 2007 / October 2007 / November 2007 / December 2007 / January 2008 / February 2008 / March 2008 / April 2008 / May 2008 / June 2008 / July 2008 / August 2008 / September 2008 / October 2008 / November 2008 / December 2008 / January 2009 / February 2009 / March 2009 / April 2009 / May 2009 / June 2009 / July 2009 / August 2009 / September 2009 / October 2009 / November 2009 / December 2009 / January 2010 / February 2010 / March 2010 / April 2010 / March 2011 / March 2012 /


Powered by Blogger