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Tuesday, March 02, 2010
  Mar 2, More Media Types for LiveOffice
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Daily Digest: March 2, 2010
Archiving, E-Discovery, & Compliance

Iron Mountain Delivers Enhanced Cloud Storage for Medical Information
Latest Version of Digital Record Center for Medical Images Offers Greater Scalability, Security and Utility for Healthcare Organizations

Trend Micro Partners with Qualys to Strengthen its Security and Compliance Offerings
Broad distribution, Integration and Technology Partnership to Reduce the Cost and Complexity of Deploying and Maintaining Enterprise Security Applications

Email, Messaging & Collaboration

M86 Security Announces New Cloud-Based Email Security Platform
M86 Secure Messaging Service Provides Most Intelligent Cloud Based Defense for Email Threats

The Radicati Group Releases "Corporate Web Security Market, 2010-2014"
New Study Finds That Adoption of Web Security Solutions Continues to Grow at a Rate of Over 20% a Year, Due to Escalating Corporate Concerns Over Web-Based Malware and Inappropriate User Behavior on the Internet

Websense Expands Partnership With Juniper Networks to Deliver Best in Class High-Performance Security Solutions
Joint Solution Will Combine Leading Solutions to Enable Scalability, Simplicity and Security Without Compromise While Lowering Total Cost of Ownership

SHAPE Services announces free IM+ on BlackBerry  

Mozy Switches to StrongMail to Improve Email Performance, Security and Costs
Leading online backup service relies on StrongMail's marketing and transactional email solutions

Blog Item(s) & Announcements

More Media Types for LiveOffice

Hosted archiving vendor LiveOffice is expanding its supported data types. Hitherto, it has mainly archived Exchange email, with some instant messaging. As of March 2, LiveOffice is also archiving SharePoint teamspaces and Web site pages. The Web site support implies support for social networking Web sites such as LinkedIn, Facebook, and Twitter. Cost is $9.95/user/month, with volume discounts. This includes unlimited storage; search and e-discovery services are extra.

For more information, go here.


  • Email is the most important data type to archive. However, ultimately what counts is information rather than the data types in which it's stored. LO is right to extend its offering beyond email.
  • SharePoint support is especially important. Very large amounts of compliance- and e-discovery-sensitive material are kept in these workspaces.
  • The SharePoint support is initially limited to files and emails; e.g., no calendars or address books. Broader support for SharePoint content is planned.
  • As of January 2010, FINRA started issuing guidance on social media. This is a clear indicator of the importance of these technologies to end customers.
  • The Web site archiving works as follows: The user specifies the URLs of pages that should be archived, and how frequently a PDF snapshot should be stored. The PDFs are then archived; word lists generated by Adobe are indexed to provide for review and e-discovery.
  • Most broker/dealers are small businesses, with simple Web sites. The static-URL-based scanning should suffice for most of them, as far as FINRA social networking compliance is concerned.
  • The technology is very much version one in nature. It ignores the structure and meaning of the pages being stored, so searches are much weaker than they should be (more false positives and false negatives). Also, no doubt LO will want to add support for dynamically created URLs, such as database-driven content.
  • APIs for social networks are still crude. They will improve, and that will help third parties such as LiveOffice provide much tighter integration.
  • LiveOffice is privately held and doesn't disclose its financials. Ferris estimates revenues at perhaps $30M annually for its hosted archiving and e-discovery business. The company is profitable.

... David Ferris


Determining Retention Policy for Electronic Documents
Vendor Sponsorship Opportunity

It is very difficult for an organization to determine its retention policy for electronic documents. This defers the purchase and implementation of archiving and related technologies.

To clear the logjam, Ferris Research is preparing a white paper and webcast on retention policy. We will give practical advice that concretely helps organizations determine the policies that are right for them.

Vendors are invited to sponsor the project. Sponsorship benefits include:

  • Builds name and brand. The report and webcast will be widely circulated. Sponsors' logos and support as sponsors are very visible in the report and webcast
  • Helps user organizations determine their retention policies. The report and webcast facilitate sales by helping to remove the policy formulation logjam
  • Provides valuable sales collateral: sponsors have distribution rights for the white paper and webcast
  • Reduces the time sales and support staff spend educating prospects on retention policy
  • Allows sponsors to provide input on the white paper and webcast
  • Builds a working relationship with Ferris Research

Further information is here. Sponsorship starts at $5,995.

To order your sponsorship, contact David Ferris at david.ferris@ferris.com or +1 415 367 3436.

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

Major areas of interest are email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications. We help:

  • IT staff evaluate, implement, and maintain these technologies
  • Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
  • Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

  • Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
  • We have published more than 200 formal reports and 1,100 short bulletins.
  • Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
  • Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2010.


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