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Wednesday, February 24, 2010
  Smarsh Outage: Small Fire, No One Hurt/Retention Sponsorship
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Daily Digest: February 24, 2010
Archiving, E-Discovery, & Compliance

Spokane Public Schools Advances Email Archive and Retrieval with Unlimited Mailbox  

Courion Access Assurance Suite 8.0 Revolutionizes IAM by Integrating Critical Aspects of Compliance and Risk Mitigation
Reduces risk and cost of compliance management by combining identity and access management, sensitive data management and user activity monitoring

Kroll Ontrack Offers Corporate IT Comprehensive Support of Microsoft Exchange 2010 with Launch of Ontrack PowerControls 6.0
Enhanced Mailbox Recovery Management Tool Offers Unique Migration Path and Complete Support for Primary, Archive and Recoverable E-mail, Allowing Companies to More Efficiently Manage Relevant Data for Legal and Compliance Purposes and Business Continuity

Email, Messaging & Collaboration

Agiliance Integrates VeriSign iDefense Intelligence to Deliver Comprehensive Threat and Vulnerability Solution  

MXSweep Enhances Email Security as a Service with Additional Messaging Security Technology from Commtouch  

Savant Protection Launches Newest Version of Its Automated Application Whitelisting
Version 3.3 widens Savant Protection's product advantage; enhances centralized management making application whitelisting faster & easier to deploy

Blog Item(s) & Announcements

Smarsh Outage: Small Fire, No One Hurt

Last Friday (February 19), the chattering classes were gossiping about how cloud archiving vendor Smarsh had its Web site and phone lines down. Had the company suddenly gone down the toilet?

Everything was in fact OK. The company's Ken Anderson told us:

  • We had technical issues this morning that created some intermittent access to some of our services for some of our clients. No customer data has been lost or compromised – all back-end operations have been operating business as usual. Service has been restored, and steps are being taken to ensure that this sort of thing doesn’t happen again.
  • The situation was exacerbated for us because it also affected our phones and Web site. Unfortunately, with the phone and Web site down, conditions were ripe for speculation. We have had an all-hands-on-deck client outreach effort today, making sure to communicate the status. (And as the communications rep, trust me, we are addressing these circumstances as well!)

So no real news here. It does illustrate, obviously, that cloud vendors need to have an extremely reliable offering. There is almost no tolerance for downtime. ... David Ferris


Determining Retention Policy for Electronic Documents
Vendor Sponsorship Opportunity

It is very difficult for an organization to determine its retention policy for electronic documents. This defers the purchase and implementation of archiving and related technologies.

To clear the logjam, Ferris Research is preparing a white paper and webcast on retention policy. We will give practical advice that concretely helps organizations determine the policies that are right for them.

Vendors are invited to sponsor the project. Sponsorship benefits include:

  • Builds name and brand. The report and webcast will be widely circulated. Sponsors' logos and support as sponsors are very visible in the report and webcast
  • Helps user organizations determine their retention policies. The report and webcast facilitate sales by helping to remove the policy formulation logjam
  • Provides valuable sales collateral: sponsors have distribution rights for the white paper and webcast
  • Reduces the time sales and support staff spend educating prospects on retention policy
  • Allows sponsors to provide input on the white paper and webcast
  • Builds a working relationship with Ferris Research

Further information is here. Sponsorship starts at $5,995. A 10% early bird discount is available for orders and payment received by February 28, 2010.

To order your sponsorship, contact David Ferris at david.ferris@ferris.com or +1 415 367 3436.

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

Major areas of interest are email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications. We help:

  • IT staff evaluate, implement, and maintain these technologies
  • Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
  • Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

  • Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
  • We have published more than 200 formal reports and 1,100 short bulletins.
  • Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
  • Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2009.


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