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  Context Critical to Email Evidence
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Daily Digest: December 1, 2009
Archiving, E-Discovery, & Compliance

StoredIQ Introduces Enterprise Information Management Assessment Services
Services Provide Critical Data Insight and Risk Analysis for Corporations Developing Litigation Readiness Strategies and Records Management & Compliance Policies

Tungle Announces Enhanced Version of Tungle.me Click-to-Meet Scheduling; Allows Professionals to Delegate Scheduling to Their Personal Tungle.me Page
Tungle.me users can personalize their page by choosing days/times they want to make available, adding contact information, photo, links to other online profiles

Email, Messaging & Collaboration

New F-Secure solution offers faster, lighter and safer IT security for businesses
Faster and safer protection with less resource use – F-Secure Client Security 9 offers centrally managed security that makes sense for business

Misericordia University Completes Successful Email Migration with YippieMove
SaaS email migration tool empowers end-users and frees up resources from the IT department

Ensim First to Demonstrate Management Support For Microsoft Exchange Server 2010 Beta  

Latest Open-Xchange Makes Webmail and Social Network Integration Easy
Centralizes access to e-mail accounts and social network data

Blog Item(s)

Context Critical to Email Evidence

A highly publicized hack into the email server at a prominent client-research center highlights one of the problems with email evidence. It is far too easy to take things out of context.

In this case, over a thousand emails were taken and posted publicly. This has resulted in numerous accusations of collusion and warped data around global warming statistics in the blogosphere.

Scientists are accused of taking climate change data, and then wrongly adding their assumptions around "corrective" factors to normalize the data. The scientists claim they did so in an attempt to more accurately reflect reality. They claim opponents have not read their papers explaining why they adjusted figures the way they did. Opponents claim the scientists are hiding the fact that global warming isn't as bad as the scientists claim.

Opinion. Perception. Lessons learned in the school playground. He said. She said.

One of the fundamentals of human existence is that each of us perceives the world through the lens of our particular world view. We live trapped within our context, and cannot be as objective as any of us would wish to be. An ancient Chinese proverb says, "If you want to know what water is, don't ask the fish."

When it comes to interpreting the evidence – especially with something as ad hoc as email – it is absolutely critical to make every effort to understand the context within which a statement was made.

Claiming you have found a smoking gun, without having a clear understanding of the context, can lead to fatally flawed arguments. If you are building a case on such evidence, you are on shaky ground. ... David Sengupta


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Copyright © Ferris Research 2009.


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