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Tuesday, November 10, 2009
  BPOS Update, New Pricing
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... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...
Daily Digest: November 10, 2009
Archiving, E-Discovery, & Compliance

CA Encryption Key Manager Helps Simplify Compliance While Enabling Ready Access to Protected Data
Unified Automation of Critical Storage Security Helps Reduce TCO and Mitigate Risk for Multi-Vendor Storage Environments

Symantec Announces New Backup and Archiving Support for Microsoft Exchange Server 2010
New capabilities offer rapid search and granular recovery across the Microsoft collaboration environment

Mimosa Systems Announces Next-Generation Archiving Solution for Microsoft Exchange Server 2010
Mimosa NearPoint to Provide Comprehensive Email Archive to Retain, Retrieve and Discover Long-Term Exchange Content

IT Can Better Meet Legal Data Obligations with e-Discovery Workflow from PSS Systems
New version of Atlas Compliance Automation more closely ties legal and IT, extends automation of enterprise-wide information governance

Email, Messaging & Collaboration

Open Text Delivers Rich Fax Functions for Microsoft Exchange Server 2010
Ensures that Enterprises Can Migrate to Exchange Server 2010 and Preserve Investments in Unified Messaging, Network-Based Fax Capabilities

Azaleos Launches Managed Services for Exchange 2010  

Intermedia Launches First Hosted Exchange 2010 Service
Debuts in parallel with Exchange 2010 release from Microsoft

WatchGuard to Unveil New Email and Content Security Solutions at Interop
WatchGuard Security Expert to Present "Reputation in the Cloud: Leveraging Reputation-based Services to Strengthen Security"

Cisco Breaks Down Barriers to Business-to-Business Collaboration
New telepresence, unified communications, enterprise social-software, and hosted email technologies facilitate fundamental changes to how organizations communicate and collaborate

Neverfail Announces Support for Microsoft Exchange 2010
Integrated HA/DR in a Single Solution Ensures 24/7 Availability of Critical Communication and Collaboration Tools

Blog Item(s)

BPOS Update, New Pricing

Microsoft's SaaS versions of Exchange/SharePoint/OCS have been out for a year. Here are some updates:

  • BPOS (the bundle of Exchange, SharePoint, OCS, and Live Meeting) has a million paid seats.
  • Largest customer is Glaxo Smith Kline, with 100,000 seats.
  • Microsoft continues to prefer to deliver via business partners. They get 12% of the initial sale, and 6% of ongoing revenues.
  • Currently sold into 20 markets. In addition, it's being trialed in 14 new countries (e.g., Czech, Greece, Malaysia, Taiwan, Chile, Brazil).
  • A new data center will open in Brazil in 2010. That will make a total of seven data centers throughout the world.
  • Every 90 days substantial enhancements are added.


  • Hitherto, the bundled mix of Exchange/SharePoint/OCS and Live Meeting was priced at $15/seat/month. The price is now reduced to $10/seat/month. However, there was a semipermanent 30% promotion in place, so the reduction isn't as material as it might appear.
  • Exchange Online Standard has gone from $10/seat/month to $5/seat/month, a big reduction. This will have material impact on competition.
  • Office SharePoint Online Standard has gone from $7.25/seat/month to $5.25/seat/month.
  • Office Communications Online has gone from $2.50/seat/month to $2/seat/month.
  • The Web-browser-only Exchange/SharePoint version is still $3/seat/month.

These online offerings are very strong and very attractive. We continue to be impressed. Sales are still in their very early days. The main competitors for the foreseeable future are:

  • On-premises versions of Exchange/SharePoint/OCS
  • Cisco and Google

The SaaS offering from IBM/Lotus is some way from being a major threat; we look forward to this situation changing. ... David Ferris


About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

Major areas of interest are email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications. We help:

  • IT staff evaluate, implement, and maintain these technologies
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We've been in business since 1990-longer than any other analyst firm in our field:

  • Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
  • We have published more than 200 formal reports and 1,100 short bulletins.
  • Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
  • Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2009.


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