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... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...
|Daily Digest: October 14, 2009|| |
|Archiving, E-Discovery, & Compliance|
|Email, Messaging & Collaboration|
SharePoint Conference Will Be Major Event
On October 19-22, the annual Microsoft SharePoint conference will be held in Las Vegas. The event has sold out, with 7,000 tickets sold. This makes the event almost as large as the annual Microsoft TechEd show.
This year's SharePoint show promises to be exciting for two reasons. First, we will learn about the next major release of SharePoint 2010 due in the first half of 2010. Second, we will have a chance to speak with all the SharePoint partners and see their new products and services.
I will be attending the show and will report back. ... Bob Spurzem
Speech-to-Text Technology Cruder Than Advertised
Speech-to-text technology is nowhere near as good as many vendors claim. Often, operators are surreptitiously involved.
According to this BBC article, one of the speech-to-text conversion companies--Spinvox--has been found to convert voicemail messages using human operators instead of "advanced speech recognition software." Patent filings by Spinvox reveal the depth of human involvement. Spinvox's valuation has dropped 90% since this news has gotten out.
Plenty of such vendors do the same thing. Their contracts include fine print about being able to open messages for "quality control purposes." They don't state that in fact every message is indeed opened for quality control and editing.
The problem for the speech-to-text industry is that its automatic technology, while evolving rapidly, can't do near-perfect translation. The human involvment means that users of speech-to-text have to live with numerous typos and other misinterpretations.
In the case of vendors like Spinvox, a shell game had emerged whereby vendors were trying to get ahead of the pack by employing vast teams of "editors" in Pakistan and other countries. No one knows how long this will have to continue, until automated technology is good enough. Thus many speech-to-text companies have had to maintain these pools of human assistants--along with the associated cost burdens--for an indefinite time. As a result, some companies have been bleeding cash.
In a sense, employing human editors would seem to be an innovative and useful approach. But sometimes this simply leads to everyone playing the same game. All the spin quickly leads to an overinflated market and things crash.
Customers would be wise to read through the fine print of vendor claims if they are using speech-to-text services such as that of Spinvox. At the end of the day, if customers are happy with the service, and fine with the security risks of having people halfway around the globe reading your email, it's not necessarily the end of the world to have your voicemails transcribed to text and sent to you in under a minute. ... David Sengupta
On April 15, 2009, Microsoft announced that Exchange 2010 will have built-in support for archiving. Though Microsoft has been slow to reveal details about the new offering, its announcement is shaking the archiving market and the adjacent markets for e-discovery and compliance. In this webcast, David Ferris cuts through the confusion about E2010 and explains what the products archiving features do, what they dont do, and how the technology is likely to evolve. A Q&A session gives attendees the opportunity to ask questions.
Vendors: Join Archiving Innovators, Including
Microsoft, C2C, LiveOffice, Metalogix, Smarsh, Waterford Technologies
If your product needs to be positioned with respect to Exchange 2010's archiving, become a sponsor of our Exchange 2010 archiving education program.
Sponsorship benefits include:
For more information, visit here. Act now; prices increase on October 15, 2009.
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