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  Oct 14, Daily Messaging, Collaboration, Compliance News
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Daily Digest: October 14, 2009
Archiving, E-Discovery, & Compliance

Zix Corporation Selected by Hartford Hospital for Email Encryption Service
Connecticut-based hospital system to deploy ZixCorp's email encryption services

Metalogix Redefines Email Archiving Market with New Fourth-Generation Product at a Radical $15-per-Mailbox Price
Metalogix Archive Manager for Exchange v4.0 Extends its Enterprise-Class Features Including Federated Search, E-Discovery and Complete Email Lifecycle Management

Salford City Council Selects RSA's enVision Platform to Help Meet Compliance Challenges
Local Authority achieves full compliance with Government Connect Secure Extranet Code of Connection using technology from EMC's Security Division

Email, Messaging & Collaboration

Laura Canada Rings Up Savings Using Messageware OWA Suite 2009 For Exchange 2007  

Messageware Releases New Version of ActiveSend 2007
Enterprise Software Solutions for Outlook Web Access (OWA) Now Operate on Windows 7

Pivotal Veracity First to Add Social Network MySpace and the Android and Palm Pre Mobile Smartphones to the Industry's Top Email Rendering Solution
Cross-platform email rendering optimization is critical for leading marketers as consumers rapidly adopt smart phones and new social networking platforms for email

ExactTarget Adds Social Networking Platform to Its Suite of One-to-One Communications Products
New Platform to Provide Marketers Integrated Solution to Develop Social Networking Sites

SonicWALL Raises Bar for Network and Email Security
Consolidated multi-threat platform delivers significant breakthroughs in performance, comprehensive protection and manageability

Blog Item(s)

SharePoint Conference Will Be Major Event

On October 19-22, the annual Microsoft SharePoint conference will be held in Las Vegas. The event has sold out, with 7,000 tickets sold. This makes the event almost as large as the annual Microsoft TechEd show.

This year's SharePoint show promises to be exciting for two reasons. First, we will learn about the next major release of SharePoint 2010 due in the first half of 2010. Second, we will have a chance to speak with all the SharePoint partners and see their new products and services.

I will be attending the show and will report back. ... Bob Spurzem


Speech-to-Text Technology Cruder Than Advertised

Speech-to-text technology is nowhere near as good as many vendors claim. Often, operators are surreptitiously involved.

According to this BBC article, one of the speech-to-text conversion companies--Spinvox--has been found to convert voicemail messages using human operators instead of "advanced speech recognition software." Patent filings by Spinvox reveal the depth of human involvement. Spinvox's valuation has dropped 90% since this news has gotten out.

Plenty of such vendors do the same thing. Their contracts include fine print about being able to open messages for "quality control purposes." They don't state that in fact every message is indeed opened for quality control and editing.

The problem for the speech-to-text industry is that its automatic technology, while evolving rapidly, can't do near-perfect translation. The human involvment means that users of speech-to-text have to live with numerous typos and other misinterpretations.

In the case of vendors like Spinvox, a shell game had emerged whereby vendors were trying to get ahead of the pack by employing vast teams of "editors" in Pakistan and other countries. No one knows how long this will have to continue, until automated technology is good enough. Thus many speech-to-text companies have had to maintain these pools of human assistants--along with the associated cost burdens--for an indefinite time. As a result, some companies have been bleeding cash.

In a sense, employing human editors would seem to be an innovative and useful approach. But sometimes this simply leads to everyone playing the same game. All the spin quickly leads to an overinflated market and things crash.

Customers would be wise to read through the fine print of vendor claims if they are using speech-to-text services such as that of Spinvox. At the end of the day, if customers are happy with the service, and fine with the security risks of having people halfway around the globe reading your email, it's not necessarily the end of the world to have your voicemails transcribed to text and sent to you in under a minute. ... David Sengupta



Microsoft Exchange 2010 and Archiving: An Industry Shakeout
Wednesday, November 4, 2009
8:30 a.m. Pacific, 11:30 a.m. Eastern, 4:30 p.m. U.K., 5:30 p.m. CET. One-half hour.

On April 15, 2009, Microsoft announced that Exchange 2010 will have built-in support for archiving. Though Microsoft has been slow to reveal details about the new offering, its announcement is shaking the archiving market and the adjacent markets for e-discovery and compliance. In this webcast, David Ferris cuts through the confusion about E2010 and explains what the product’s archiving features do, what they don’t do, and how the technology is likely to evolve. A Q&A session gives attendees the opportunity to ask questions.

To register for the webcast, click here. For more information, click here.

Vendors: Join Archiving Innovators, Including
Microsoft, C2C, LiveOffice, Metalogix, Smarsh, Waterford Technologies

If your product needs to be positioned with respect to Exchange 2010's archiving, become a sponsor of our Exchange 2010 archiving education program.

Sponsorship benefits include:

  • Builds your name and brand. Enhances awareness of your archiving capabilities; helps position you in the market with respective to E2010 archiving or marketing innovators
  • Provides high credibility education on E2010 archiving. This speeds up the education on whether E2010 meets a prospective client’s archiving needs, and thus shortens the sales cycle and increases sales. FUD begone!
  • Reduces the time your sales and support staff spend educating prospects on E2010 archiving
  • Builds a working relationship with Ferris Research

For more information, visit here. Act now; prices increase on October 15, 2009.

About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

Major areas of interest are email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications. We help:

  • IT staff evaluate, implement, and maintain these technologies
  • Vendors understand the marketplace and its technologies; explain their products or services to the marketplace; and find strategic partners, raise funds, or sell their company
  • Investors find and evaluate investment opportunities

We've been in business since 1990-longer than any other analyst firm in our field:

  • Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
  • We have published more than 200 formal reports and 1,100 short bulletins.
  • Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
  • Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2009.


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