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Daily Digest: July 21, 2009

Xerox Helps Attorneys Speed the Discovery Process with New Tool
New Xerox E-Discovery Tool Helps Attorneys Connect Witnesses, Case Details Contained in E-mail

Messaging & Collaboration

Telstra Brings All Messages Together with Comverse HUB Converged Messaging
Users Get Central Access to Messages from All Networks and Screens

GWAVA Announces GWAVACon EMEA in 2009
Novell Teaming and GroupWise conference to be held October 17-19 in Berlin
PGP Corporation Launches New Mobile Data Protection and Security Solutions
Encryption Applications Enable Enterprises to Extend Corporate-Wide Data Security Policies
Caelo Software selects Slipstream Advantage Group as North American provider of European email efficiency training program  
Blog Item(s) & Announcements

Social Networking and the Enterprise

Many of you may recall how, in the mid- to late-1990s, email was considered "a toy"in many companies. Technology was still evolving, the prominence of the Internet was still coalescing, and server-based email solutions such as Microsoft Exchange were still in their infancy. Consider the ever-present and even addictive nature of email today, and we find many organizations where email has become mission critical.

The email wave was followed by the instant messaging wave, which has taken a similar path, coming approximately five years behind the email wave. Until several years ago, instant messaging was just something for young people to use, but not a serious technology for the enterprise. While parts of Europe and much of Asia still see instant messaging in this way, enterprise instant messaging and presence solutions such as Microsoft Office Communications Server (OCS), IBM Sametime, and Cisco Jabber have become a very real part of corporate messaging deployments throughout North America. Companies use instant messaging extensively for back-channel chats and for quick communications in lieu of email, and presence-enablement is starting to find its way into business applications.

We see social networking technologies as the third such wave, following the instant messaging wave by another five years. Currently most enterprise IT departments view social networking as a consumer application -- essentially as a "toy" from a corporate perspective -- though we are starting to see companies paying attention to Facebook, Twitter, and similar technologies. Whether trying to provide 140-character tweets to a rapidly growing audience, updating one’s Facebook status via a BlackBerry client, or simply networking through LinkedIn. We expect social networking technologies for the enterprise to start appearing in familiar applications, and social networking connectors like that announced by Virgin Mobile several months ago to increase in prominence. And we expect the evolution of social networking technologies to become mainstream in the enterprise within three to five years.

Our recommendation, then, is that companies should be planning ahead when it comes to compliance, data leak protection, and overall manageability around social networking technologies over the coming few years. We are seeing many organizations block (or attempt to block) popular social networking sites today, but expect this will only be a temporary phase in many cases, giving way to certain subsets of business-related social networking technologies as they emerge and are proven to add value to business. ... David Sengupta


Below are various active gossip threads on current events in the industry. To contribute information, follow the appropriate link or see our Gossip page for other vendor threads.

Upcoming Webcasts

Veritas Acquires KVS: In Retrospect
Wednesday, July 29, 2009
8:30 a.m. Pacific, 11:30 a.m. Eastern, 4:30 p.m. U.K., 5:30 p.m. CET. One hour.

In September 2004, Veritas Software purchased KVS for its email archiving product, Enterprise Vault. Veritas merged with Symantec, and thus the product is now Symantec's Enterprise Vault, the market-leading archiving software. In this webcast, we discuss the Veritas/KVS acquisition with key individuals involved. Topics include KVS's history, KVS's motivations for being acquired, Veritas' motivations for the acquisition, how the negotiations took place, the terms of the transaction, what went well, what was more difficult than anticipated, and lessons learned.

To register for the webcast, click here. For more information, click here.

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Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

Major areas of interest are email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications. We help:

  • IT staff evaluate, implement, and maintain these technologies
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We've been in business since 1990-longer than any other analyst firm in our field:

  • Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
  • We have published more than 200 formal reports and 1,100 short bulletins.
  • Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
  • Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

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