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News on messaging, collaboration, and compliance
... email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications...
Daily Digest: June 23, 2009
 
Compliance

LiveOffice Launches First Email Archiving Plugin to Spiceworks Community
Plugin Provides Free Cloud-based Email Archiving with Unlimited Storage

CaseCentral Extends eDiscovery Review Platform with Industry's First Integrated Early Case Assessment
Integrated ECA Delivers Close Proximity to Active Review, Brings Collaboration to ECA and Offers Radical New ECA Pricing Model

ZyLAB to Showcase Latest e-Discovery Technology Innovations at LegalTech West
ZyIMAGE e-Discovery Suite and New Modules for PST-to-XML, Deduplication and Culling on Display; Enables Cost-Effective In-House e-Discovery

Messaging & Collaboration

MX Logic Extends Global Presence With Industry's Only Massively Scalable and Comprehensive SaaS Security Platform  

Solace Systems Introduces Unified Messaging Platform
Single Chassis Combines All Major Types of Messaging Application Services with Appliance Ease-of-Use and Best-of-Breed Performance

Ensim First to Demonstrate Management Support For Microsoft Exchange Server 2010 Beta  

XE-Filter TM v4 Expands Address Management and Administration Options
Block Up To 99% of eMail Spam Before It Ever Reaches Your Server

Blog Item(s) & Announcements

Cloudmark MobileAuthority Controls Cellphone Malware

SMS spam on cellphone isn't much of a problem in developed countries, because senders get charged and it's too expensive for the spammer. However, that will change:

  • Spammers can send from developing countries where the charges are very low
  • Spammers will sometimes work out ways around the system, where the recipient pays
  • Developed countries have introduced "messaging unlimited" plans that lower the cost of sending

This constitutes a major problem for wireless providers, because SMS is a major source of revenues to them, unhappy users will (expensively) call the help desk, and it'll increase churn.

Today, a number of vendors offer cellphone-based solutions for virus control, but no proper spam control solutions are available. Cloudmark has just come to the rescue of service providers with its Cloudmark MobileAuthority:

  • Software that runs on service provider's equipment
  • Suppresses spam, phishing, fraud and viruses sent over SMS or MMS
  • Main underlying techniques are the mainstream spam control mechanisms of sender reputation, content analysis, and human inspection

Other comments:

  • Assuming the technology is reasonably good, which we expect, Cloudmark should do well with this offering
  • In the US, which has been slow to adopt SMS, users perhaps receive two spams a year. In Europe, one SMS spam per week is typical. In India, you receive perhaps two SMS spam daily, in China it's more like five to 10 daily
  • SMS caught on first in Europe. It's relatively new to the US, where it's growing quickly. Jamie De Guerre, Cloudmark CTO, tells us some US operators are now carrying over one billion SMS messages per day and saw a 275% increase in volume in 2008 over 2007
  • The state of the art of spam control among service providers today is primitive. The service provider maintains lists of spammy words; where these words are detectd, the message is suppressed. This isn't good enough. It's way too labor intensive to maintain, too much spam gets through, and too many valid messages are suppressed. It's reiminscent of spam control in the early days of email-based spam
  • There's much more SMS spam than MMS. MMS is more of a problem for virus transmission

... David Ferris

(Comments?)


Below are various active gossip threads on current events in the industry. To contribute information, follow the appropriate link or see our Gossip page for other vendor threads.


Upcoming Webcasts

Veritas Acquires KVS: In Retrospect
Wednesday, July 29, 2009
8:30 a.m. Pacific, 11:30 a.m. Eastern, 4:30 p.m. U.K., 5:30 p.m. CET. One hour.

In September 2004, Veritas Software purchased KVS for its email archiving product, Enterprise Vault. Veritas merged with Symantec, and thus the product is now Symantec's Enterprise Vault, the market-leading archiving software. In this webcast, we discuss the Veritas/KVS acquisition with key individuals involved. Topics include KVS's history, KVS's motivations for being acquired, Veritas' motivations for the acquisition, how the negotiations took place, the terms of the transaction, what went well, what was more difficult than anticipated, and lessons learned.

To register for the webcast, click here. For more information, click here.

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About Ferris Research

Messaging. Collaboration. Compliance. Ferris Research analysts bring more experience in these areas than any other firm. Period.

Major areas of interest are email, spam and malware control, archiving, e-discovery, information leak prevention, unified communications, instant messaging, SharePoint, and mobile communications. We help:

  • IT staff evaluate, implement, and maintain these technologies
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We've been in business since 1990-longer than any other analyst firm in our field:

  • Clients include many of the world's largest organizations as well as computer vendors from major corporations to small startups.
  • We have published more than 200 formal reports and 1,100 short bulletins.
  • Our news service has approximately 10,000 readers and covers more than 2,000 highly specialized announcements annually.
  • Our research team shares many decades of experience in our core competencies.

In short, our technology and industry depth helps you understand today's products, where they've come from, where they're going, and their value.


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Copyright © Ferris Research 2009.


 


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