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News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: January 29, 2009
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

Stratify Legal Discovery v9.0 Introduces Sophisticated Matter Portfolio Management with Multi-matter, Multi-party Support and State-of-the-art Workflow
Enhanced Client Services Deliver Industry-Leading Service Levels to Minimize Client Risk and Reduce eDiscovery Costs
Comment on Iron Mountain/Stratify here

Survey of Spam Control Products, and Survey of Archiving Products -- See what others think of these products/services. If you add your own data, we will send you a summary of the findings.

FTI Technology Adds Attenex Analysis and Review Software to Ringtail Legal Company Launches New Product Offering under Unified FTI Technology Brand  

Document Technologies, Inc. Enhances 24/7 Support of Discovery Hosting Services  

Camping World Uses Email Archiving Service Coast to Coast
Retailer of RV and camping products uses a service from Postini for email archiving, spam filtering, and virus protection services
Comment on Google/Postini here

Messaging & Collaboration

Leading Analyst Firm Ranks FaceTime No. 1 in Enterprise Instant Messaging Management Revenues for Fifth Consecutive Year  

Gordano Announces New Version of the Gordano Messaging Suite
Provides enhanced Web 2.0 features including new social computing features

Leading Technical University Selects Jive Social Business Software
Southern Polytechnic Connects Students, Faculty and Staff

Sirana AppAnalyzer Voted MsExchange.Org Reader's Choice Award for Third Straight Year  

Sunbelt Software's VIPRE Enterprise Chosen by Zenith Infotech As Total Desktop Care Antivirus Option
High-Performance, Next-Generation VIPRE Technology Now Available To Zenith's 400,000 Desktops Managed Globally by Service Provider Partners

PanTerra Networks Introduces Unified Presence and Mobility
WorldSmart Continues to Change the Way Small and Medium Enterprises Communicate

Email Center Pro Online CRM Solution for Small Business Adds Conversation Tracker
The Conversation Tracker is a graphic tool that allows Email Center Pro users to see the flow of email conversations across multiple email accounts, right from their ECP Dashboard, including full conversation history, assigning a conversation, archiving, as well as any internal notes

Active Gossip Threads

Most recent buzz .... AXS-One Financial Vicissitudes

Below are various active gossip threads on current events in the industry. To contribute information, follow the appropriate link or see our Gossip page for other vendor threads.

Blog Item(s)

Cost of Spam is Flattening -- Our 2009 Predictions

Every year or two, Ferris Research updates its estimates for the total cost of spam. Here are our 2009 estimates:

Worldwide, spam will cost us all $130 billion; in the U.S. alone, $42 billion. That's a 30% increase over our 2007 estimates, which themselves were a 100% increase over our 2005 figures.

So the growth in the cost of spam is slowing down. Why do we think that? Here are the three main reasons (most important first):

  1. Spam levels aren't growing (some sources say they've declined, but this is as a percentage of total email, but total email volumes have grown, so the two facts roughly cancel out).
  2. Spam filters are getting more accurate and more people are using better spam filters (so people need to delete less spam and search for fewer false positives).
  3. Spam filters are less expensive than they were (albeit increasingly purchased in a higher-value bundle of other functionality, including archiving/compliance).

The contribution of each cost component to the total is roughly:

  • User productivity cost (deleting spam, looking for false positives, etc.): 85%
  • Help desk cost (IT helping end users deal with spam): 10%
  • Spam control software/hardware/service (licensing fees, amortized capital costs, etc.): 5%

... Richi Jennings



Upcoming Reports & Events

Ferris 2009 Predictions: Immortality, Mobility, and Staying Put
Thursday, Jan. 29, 2009
8:30 a.m. Pacific, 11:30 a.m. Eastern, 4:30 p.m. U.K., 5:30 p.m. CET. One hour.

David Ferris, Richi Jennings, and other Ferris Research analysts gaze into their crystal balls and present their predictions for 2009, focusing on the worlds of messaging and collaboration, content control, archiving, compliance, e-discovery, and data leak prevention. Among other fascinating insights, you'll learn why babies born in 2009 will be immortal, spam will get better in 2009 yet also get worse, SaaS will break through in 2009 but not for all types of customers, Microsoft is well placed to capitalize on 2009’s challenges but is also being overly optimistic, Notes/Domino is not about to disappear, someone will lose out in the mobile phone platform war, and organizations will become less compliant with some regulations.

To register for this webcast, click here. For more information, click here.

Recent Research

Recent Reports Available:

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About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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