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Thursday, July 31, 2008
  Aug 1, Daily Compliance & Messaging News
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News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: August 1, 2008  
 
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

Survey of Archiving Products -- Let us know what you think about the archiving products you use. If you add your own data, we will send you a summary of the findings. The survey just started--great if you can help get this off the ground by contributing your own policies

Survey of Retention Policies -- See the retention policies for various organizations here. If you add your own data, we will send you a summary of the findings

LiveOffice Achieves Top 10 Ranking in 2008 Socha-Gelbmann Electronic Discovery Survey  

 
Messaging & Collaboration

Sunbelt Software Announces New Anti-malware Solution, VIPRE Enterprise
Next-generation enterprise security product delivers comprehensive endpoint virus, spyware, and malware protection with high performance and low system resource usage

JB Management selects Boldon James to provide enhanced policy based messaging capability to US Navy
JBM's Formatted Messaging application extended to incorporate message labelling for use by up to 30,000 users across 300 US naval vessels

 
Blog Item(s)

LiveOffice Interesting Trade-offs

LiveOffice, a hosted email archiving service, has an interesting trade-off between functionality and user friendliness.

The service is typically used by organizations with 100 to 1,000 employees. So it doesn't have all the bells and whistles that a large organization needs. For example:

  • Search is mainly oriented to keywords, and standard email metadata such as TO and FROM addresses and dates. There's no concept search.
  • The granularity of access controls is limited.
  • All tags are informally defined on the fly by users.

The lack of these bells and whistles translates to a service that is much more user- and administrator-friendly than it would otherwise be. ... David Ferris

(Comments?)

 

Item Counts Impact Exchange Performance

Common sense tells us that large mailboxes will slow the performance of Exchange Server. But are you aware that item count is the real nemesis of Exchange performance? We recently found this TechNet article, which does an excellent job of explaining the difference between mailbox size and item count -- and explains the corresponding impact on Exchange Server performance.

Here's a brief excerpt from the article that makes a key point about item count:

Understand that most performance issues are not the result of large mailbox size (defined as a mailbox that is larger than 2GB), but instead the number of items in the folder or folders that are being accessed on the server. Having many items in a folder adversely affects performance because operations in those folders will take longer. In particular, performance is largely influenced by the number of items in the critical path folders: Calendar, Contacts, Inbox, and Sent Item folder.

We urge everyone who is responsible for Exchange Server to carefully read and understand this article. We live in a time where rapid mailbox growth is the norm, and it is critical for the successful management of Exchange that we manage email storage growth with a complete understanding of how Exchange works. ... Bob Spurzem

(Comments?)

 

Recent Research

Recent Reports Available:

For more reports, visit our reports page.

Recent Ferris Webinars:

About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.


Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.

 
Wednesday, July 30, 2008
  Jul 31, Daily Compliance & Messaging News
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News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: July 31, 2008
 
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

JPMorgan Chase Selects Oracle Enterprise Content Management Software to Streamline Document Capture Process Worldwide  

MetaLINCS Delivers E-Discovery as Managed Services
Flexible Business Model Meets Critical Customer Needs from Data Collection through Production as Licensed Software or Managed Services

 
Messaging & Collaboration

MailSite Fusion Now Fully Tested and Verified For Use With The iPhone 3
MailSite Fusion 9 Pushes Email, Calendar and Contacts Over-the-Air Without Any Additional Software on the iPhone

Survey of Archiving Products -- Let us know what you think about the archiving products you use. If you add your own data, we will send you a summary of the findings. The survey just started--great if you can help get this off the ground by contributing your own policies

Survey of Retention Policies -- See the retention policies for various organizations here. If you add your own data, we will send you a summary of the findings

CollabNet SourceForge Enterprise 5.0 brings enhanced ALM capabilities to Model and Standardize preferred Software Development Processes  

FuseMail Selects Funambol's Open Source Push Email & PIM Sync Solution for Small and Medium Business Customers
FuseMail extends its innovative outsourced email offerings by providing mobile email and PIM sync for a wide range of mobile phones at low cost

Palringo brings the first 'rich messaging service' to the iPhone  

Blog Item(s)

Mobile Phones as Identity Cards

Some countries, such as Belgium, have deployed national identity cards, and many others will follow suit. There was an intriguing discussion on mobile identity at the European e-Identity Conference in The Hague.

Mobile phones are an interesting alternative to conventional cards. Technically, they work well, as they can hold a smart card. There are a number of benefits:

  • Most people carry phones with them.
  • They can be used for payments, and users prefer phones over cards for this function:
    • New technologies such as Near Field Communications can support "customer-present" payments.
    • SMS authentication can support "customer-not-present" payments.
  • Loss of a phone is usually recognized quickly.
  • Information on phones can be remotely disabled.

This seems to have worthy potential as a different way to handle identity cards. ... Steve Kille

(Comments?)

 

Recent Research

Recent Reports Available:

For more reports, visit our reports page.

Recent Ferris Webinars:

About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.


Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


 
Tuesday, July 29, 2008
  Jul 30, Daily Compliance & Messaging News
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News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: July 30, 2008
 
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

Platinum Legal Group Chooses Clearwell to Deliver Best-In-Class E-Discovery Solution
Canada's Leading Litigation Support Service Provider Helps Law Firm, Government, and Enterprise Clients Streamline E-Discovery with Clearwell E-Discovery Platform

Survey of Archiving Products -- Let us know what you think about the archiving products you use. If you add your own data, we will send you a summary of the findings. The survey just started--great if you can help get this off the ground by contributing your own policies

Survey of Retention Policies -- See the retention policies for various organizations here. If you add your own data, we will send you a summary of the findings

Permabit and Atempo Join Forces to Bring User-initiated Disk-based Archiving to Large Enterprises
Atempo Digital Archive Software and Permabit Enterprise Archive Combine to Benefit Microsoft Windows, Mac OS X, Linux and Unix Users

Autonomy Supports Blackberry Pin-To-Pin and SMS Messaging for FRCP-Compliance
Electronic Discovery, Archiving Software and Hosted Services Help Minimize Mobile Communication Risk

Simply Mail Solutions Adds the Archiving Add-on for Zimbra CS to its Range of Hosted Email Products
SMS is first hoster in the world to offer Zimbra Archiving

Messaging & Collaboration

Cemaphore Announces Version 2.3 of MailShadow Solution for Disaster Recovery and Microsoft Exchange Continuity
Delivers Industry's Fastest Mailbox Recovery Time and Best Data Recovery Point Objective Protection

SonicWALL Extends Global Management System Capabilities
Major enhancements to award-winning software add further flexibility, ease of use and threat management capabilities

North Carolina State Ports Authority Selects Mi5 Networks for Multi-Layer Protection Against Web Malware and Botnets
Webgate Appliances Control Internet Usage and Eliminate External Threats to Shipping Hub's Network

eSoft Includes License Enforcement Options, Blazing Performance and Enhanced Cloud API in New Release of SiteFilter SDK for OEM
Version 2.2 of Flagship SiteFilter Software Development Kit Unveiled

Kaspersky Lab announces the release of Critical Fix 3 for Kaspersky Anti-Spam 3.0 MP1
Kaspersky Lab, a leading developer of secure content management solutions, announces the release of Critical Fix 3 for Kaspersky Anti-Spam 3.0, designed to protect corporate users from unsolicited mass mailings

CalConnect's next Mobile Calendaring and Scheduling Interoperability Testing Event will be hosted by Kerio Technologies in Europe
Limited Number of Slots Still Available for November 2008 Event in Kerio's Czech Republic Office

CalConnect XIII -- October 6-10 2008
CalConnect Interoperability Test Event - 6-8 October CalConnect Roundtable XIII - 8-10 October

BizCom Launches Hosted Email Archiving Library  

Blog Item(s)

Google-Like Searches Too Crude

Google-like searches, where you plug in a few keywords, are too crude. The systems come up with too many options.

Search tools need to make it easy to provide additional information that depends on the context and nature of the material being searched; for example, date ranges, who's involved, and concepts involved. ... David Ferris

(Comments?)


Email Overload: Inbox Whack-a-Mole and Archiving

If you're like many in the corporate world, you probably spend a substantial amount of time triaging your email. Afraid to miss an important email, you likely use a combination of rules, folders, flags, and categories in your triage. Some of you are "filers," placing email neatly in a carefully organized set of folders -- arranged by project, by topic, or perhaps by individual. Many of you are "pilers," letting email pile up in your inbox and constantly trying to get through as much of it as you can. If you've been doing this for years, you'll know that there are parallels between email triage and playing a Whack-a-Mole game.

While many have taken a behavioral approach to the issue, throwing end-user training at the email overload problem, numerous third-party players have come up with software solutions to help you triage your email. ClearContext allows you to prioritize your contacts, provides prioritized views into your inbox, and allows you to defer entire conversations for future processing (my favorite feature). Our friends at Xobni flip things around and show you a person-centric view of who you communicate with most, what attachments you last shared with that individual, and that person's pertinent contact information (with Skype and calendaring integration). The guys at Sperry Software sell add-ins like their Reply To All Monitor to tackle things one feature at a time.

But we want more. It's not enough to simply move things around our inboxes. Why not work with the archiving vendors and move data straight to the archive instead of to myriad folders in the inbox? Why not create a pseudo-quarantine folder in the archive -- for all those emails from the help desk, from mailing lists and alerting applications, and similar corporate "spam" -- which expires data after 30 days if not dealt with? Help us get the email out of our inboxes, and then dispose of it rapidly if we haven't looked at it.

And why not help the addicts to overcome their email addictions? ... David Sengupta

(Comments?)

 

Recent Research

Recent Reports Available:

For more reports, visit our reports page.

Recent Ferris Webinars:

About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.


Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


 
Monday, July 28, 2008
  Jul 29, Daily Compliance & Messaging News
Ferris Research Home
 

Sign up for the Ferris News Service here

News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: July 29, 2008
 
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

Survey of Archiving Products -- Let us know what you think about the archiving products you use. If you add your own data, we will send you a summary of the findings. The survey just started--great if you can help get this off the ground by contributing your own policies

Survey of Retention Policies -- See the retention policies for various organizations here. If you add your own data, we will send you a summary of the findings

Interwoven to Acquire eDiscovery Innovator Discovery Mining, Inc.
Acquisition Builds on Interwoven's Legal Industry Leadership by Adding Software-as-a-Service Solution that Significantly Streamlines and Simplifies the eDiscovery Process

 
Messaging & Collaboration

Cbeyond Secure Desktop Protects Small Businesses from Online Attacks
New Security Software Stops Viruses Before They Infect

Sophos advances its proactive botnet spam defenses with Sender Genotype technology
Sophos to arm Email Security and Control customers with next-generation reputation filtering

 
Blog Item(s)

Communication Wish List

I just returned from my business trip to Japan. Like many travelers, I was dismayed by the maze of communication technologies necessary to be in touch with business contacts, friends, and family during my stay.

On the flight home, I dreamed about the perfect worldwide communication technology:

  • No expensive long-distance phone charges
  • No confusing country and access codes
  • A single identity for phone, email, and IM
  • Anytime access (e.g., desktop, laptop, smartphone)
  • Presence detection so friends and associates can know when I am sleeping
  • Anywhere access (e.g., airports, hotels, taxis, trains, etc.)
  • A built-in microphone in my laptop!

Feel free to share any ideas you may have in the comments section. ... Bob Spurzem

(Comments?)


ACLs Important for Email DMS

Users are accustomed to documents being put into a document management system (DMS), so that others will be able to see the document. That's the sort of application for which these systems have been designed.

But when it comes to putting their email into a corporate archive, some users freak out. Suddenly, their email contains a lot of highly personal material. They're right. Much of email is very confidential in nature. Privacy is very important; access to others should only be on a selected basis, and according to a policy that's understandable by everyone.

Hence the importance of finely grained access controls for archived email. ... David Ferris

(Comments?)

 

Recent Research

Recent Reports Available:

For more reports, visit our reports page.

Recent Ferris Webinars:

About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.


Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.

 
  Jul 28, Daily Compliance & Messaging News
Ferris Research Home
 

Sign up for the Ferris News Service here

News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: July 28, 2008
 
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

Autonomy Receives Highest Socha-Gelbmann Rankings for Both its e-Discovery Software and Service
Autonomy Named a Top 5 Provider in Nine Categories in the 2008 Socha-Gelbmann Electronic Discovery Survey Report

Survey of Archiving Products -- Let us know what you think about the archiving products you use. If you add your own data, we will send you a summary of the findings. The survey just started--great if you can help get this off the ground by contributing your own policies

Survey of Retention Policies -- See the retention policies for various organizations here. If you add your own data, we will send you a summary of the findings

H&S Software: New Version of file@PAM Released
file@PAM latest version offers faster performance, enterprise search & 64-bit support

CT Summation Delivers CaseVault 5.1
Award-winning case management hosting service improves speed and effectiveness for search and review

 
Messaging & Collaboration

Yahoo! Zimbra Desktop—a One Stop Shop for Your E-mail Needs
Yahoo! Zimbra Desktop Makes Yahoo! Mail, Gmail and AOL Mail Available Offline

XE-Filter v3 Adds Address Whitelist and Blacklist Operations
Block Up To 99% of eMail Spam "Before It Ever Reaches Your Server"

 
Blog Item(s)

Manual Categorization Has Accuracy Challenges

Often, fully automatic categorization of electronically stored information is insufficient. The alternative, manual classification, has challenges when it comes to accuracy and keeping up with the pace at which ESI is created.

If it's being done for a user's own purposes, such as when someone stores email in a folder, the user will generally be pretty careful. However, users are often unable to keep up with the flow of information, so much remains unclassified.

When manual categorization is done to serve third-party or more nebulous needs, such as compliance or data loss prevention, people are sloppy:

  • They probably aren't properly familiar with the appropriate taxonomy.
  • Even if they understand the different categories on choice, they often just choose the first option so as to minimize the distraction to them.

A good approach to help increase the accuracy of classification is to have the computer make suggestions. Recommind's Decisiv Email is a nice example of such technology. ... David Ferris

(Comments?)

 

Recent Research

Recent Reports Available:

For more reports, visit our reports page.

Recent Ferris Webinars:

About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.


Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


 
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