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Daily Digest: December 1, 2008
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

Canadian Electronic Discovery Firm is First to Set ISO Quality Standards
Commonwealth Legal, Canada's leader in Global Evidence Management Solutions, joins an elite group of companies worldwide who have achieved ISO 9001 certification

Survey of Spam Control Products, and Survey of Archiving Products -- See what others think of these products/services. If you add your own data, we will send you a summary of the findings.
Messaging & Collaboration

SAGE Publishing selects Archive One from C2C
Leading international publisher, SAGE, uses C2C's Archive One to manage exponential email growth and achieve legal compliance
Comment on C2C here

Blog Item(s)

Summary of Microsoft Exchange and SharePoint Online

On November 17, 2008, Microsoft launched cloud-based (Software as a Service) versions of Exchange and SharePoint -- Microsoft Exchange Online and Microsoft SharePoint Online. In summary:

  • Microsoft is hosting these Online services directly in its own data centers.
  • These Online services are part of a growing family of Online services from Microsoft. Others available now are: Dynamics CRM Online, Office Live Meeting (Web conferencing), and Exchange Hosted Services (spam/malware filtering and email archiving).
  • Instant messaging and presence, through Office Communications Online, will follow in the first half of 2009.
  • Microsoft Exchange Online and SharePoint Online are available now in the United States (see www.microsoft.com/online to purchase).
  • Microsoft's Online offerings are aimed at organizations of all sizes.
  • User access to Exchange Online and SharePoint Online is identical to on-premise access via Microsoft Office (e.g., Word, Outlook, etc.) and/or a browser.A crucial feature of Microsoft's new Online offerings is that an on-premise Active Directory (AD) can be employed to authenticate user access to these services, thus eliminating the need for an additional sign-on. This requires the installation of an on-premise Microsoft Services Connector to effect the necessary AD federation.


  • List standalone prices (usually minimum of five users required) are:
    • Exchange Online: $10/user/month.
    • SharePoint Online: $7.25/user/month.
    • Office Communications Online: $2.50/user/month.
    • Office Live Meeting: $4.50/user/month.
    • Malware filtering with Exchanged Hosted Services: $1.75/user/month.
    • Archiving with Exchange Hosted Services: $8.60/user/month.
  • A services bundle, Business Productivity Online Suite, lists at $15/user/month and encompasses Exchange Online, SharePoint Online, Office Communications Online, Office Live Meeting, and Exchange Hosted Services filtering.
  • Versions of Exchange Online and SharePoint Online for deskless workers will be available in the first half of 2009, and will cost $2/user/month, or $3/user/month for both.
  • Volume purchases appear to get discounts of around 20%.


  • Microsoft has put a lot of effort into designing a system that is easy to subscribe to and easy to support. At first sight, the design seems first class.
  • Microsoft is encouraging third-party system integrators to participate in support, either by providing mainstream IT applications support, or by building services on top of Microsoft's cloud-based offerings.
  • A lot of work has gone into allowing the coexistence of hosted Exchange and on-premises Exchange, primarily through AD federation.
  • Microsoft envisages the common development of applications that span on-premises and cloud-based systems. This is an interesting idea that merits further contemplation

Additional observations will follow over the short term.

... David Ferris and Nick Shelness



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About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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