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  Nov 6, Daily Compliance & Messaging News
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News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: November 6, 2008
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

Sonian Announces New Migration Program for Customers of Aging Installed Email Archive Software
Innovative Program Provides Customer With a Fast, Low Risk, Cost Effective Pathway to Cloud-Based Email Archiving Service

Survey of Microsoft Exchange Hosted Services, Survey of Spam Control Products, and Survey of Archiving Products -- See what others think of these products/services. If you add your own data, we will send you a summary of the findings.

From Pain to Gain in a Slowing Economy - Waterford Technologies' MailMeter cuts Microsoft Exchange Storage Costs
Despite growing email volumes, Global Water Resources doubles storage capacity without buying more hardware

Messaging & Collaboration

ISPCON Fall 2008
November 11 - 13, 2008 at the McEnery San Jose Convention Center, San Jose, CA

ProcessOne launches the first business-class instant messaging client for the iPhone
Secure instant messaging (IM) service based on open standards comes to the Apple App Store

Blog Item(s)

Out-of-Office Auto-Replies Considered Harmful?

Time for some light relief. This BBC News report graphically illustrates the "hilarious consequences" that can arise from misuse of an Out-of-Office auto-reply feature. (As they say in that part of the world, sy a 'n ddigrif chwedl.)

But seriously, there is a point to this bulletin. Beware of automatically replying to spam.

As we know, spammers usually forge the From headers of their email. Often, the email addresses used are those of real people. If you auto-reply to spam, your missive will often go to these innocent third parties. They aren't likely to be pleased to know that you're on vacation on a sun-kissed isle.

Furthermore, the email address might be of a spamtrap -- these are fake email addresses run by spam researchers to grab samples of new spam content and spot new spam senders. If you auto-reply to a spamtrap, you run the very real risk of having all your organization's outgoing email blocked as if it were spam. Not very helpful.

Of course, if you absolutely must use auto-replies, the answer is to make sure you have an effective spam filter in front of your auto-reply generator. Make sure it's not the sort of filter that just tags spam, but that deletes or quarantines it. If possible, set up the auto-replier to only reply to email from within your organization. ... Richi Jennings (ag ddiolch at Alan Brown)



Upcoming Reports & Events

TCO of Microsoft-Based Unified Communications
Tuesday, Nov. 18, 2008
8:30 a.m. Pacific, 11:30 a.m. Eastern, 4:30 p.m. U.K., 5:30 p.m. CET. One hour.

In this webcast, Ferris Research analyst Richi Jennings and Unison CMO Rurik Bradbury discuss the total cost of ownership (TCO) of Microsoft’s approach to unified communications. You will learn how to model and estimate unified communications costs in your own environment. You will also have an opportunity to ask questions.

To register for the webcast, click here. For more information, click here.

Recent Research

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About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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