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  Nov 5, Daily Compliance & Messaging News
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News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: November 5, 2008
 
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

SANS Announces New Resources for Computer Forensics and e-Discovery Professionals
SANS Institute Announces New Computer Forensics and e-Discovery Website

Survey of Microsoft Exchange Hosted Services, Survey of Spam Control Products, and Survey of Archiving Products -- See what others think of these products/services. If you add your own data, we will send you a summary of the findings.

Code Green Announces TrueDLP Solution for Enterprises
Multi-Site Deployment with Centralized Management Delivers Comprehensive Data Loss Prevention and Encryption for Large Companies

LiveOffice Announces Bailout Plan for Failed On-Premise Email Archiving Deployments
New no-hardware service helps SMBs disaster-proof their internal mail servers

Messaging & Collaboration

Expetec Chooses Reflexion Networks To Deliver Hosted Email Services To Businesses Through Its Franchisees

CustomerVision makes Gartner Social Software and Team Collaboration Magic Quadrant Second Year in a Row

Blog Item(s)

Sendio Followup: Challenge/Response Is Still a Bad Idea

Last month, David wrote a bulletin about Sendio. This bulletin is a follow-up to that.

As the first bulletin mentioned, Sendio has a heritage of challenge/response (C/R) technology. As regular readers will know, we're no fans of C/R -- to put it mildly. In brief, our advice is to avoid any spam filter that replies to spam. The main two reasons are:

  1. It's a great way to get your own mail servers blacklisted, because you will inevitably be sending email to an innocent third party -- a party whose email address has been forged by the spammer. This is known as the "backscatter" problem (sometimes "outscatter" or "blowback").
  2. C/R causes a much higher false-positive problem than mainstream, state-of-the-art spam filters. In other words, you're less likely to receive the email you want. The reason is that the challenges often don't reach the legitimate senders, or if they do, some senders don't seem to respond to the challenge.

I've been researching email, spam, and spam filtering techniques since 1985. I've seen a host of "final, ultimate solutions to the spam problem" come and go. The vast majority are, quite simply, over-hyped.

Sendio is one of a gaggle of C/R vendors, many of whom are committed members of the "all spam filters are bad" religion. Sadly, these true believers' understanding of state-of-the-art spam filter techniques is naive at best.

Granted, many users suffer with poor spam filters, but the answer isn't to use C/R -- the answer is to get a better spam filter.

As always, we cordially invite Sendio or any other C/R vendor to tell us why we're wrong. ... Richi Jennings

(Comments?)

 

Upcoming Reports & Events

TCO of Microsoft-Based Unified Communications
Tuesday, Nov. 18, 2008
8:30 a.m. Pacific, 11:30 a.m. Eastern, 4:30 p.m. U.K., 5:30 p.m. CET. One hour.

In this webcast, Ferris Research analyst Richi Jennings and Unison CMO Rurik Bradbury discuss the total cost of ownership (TCO) of Microsoft’s approach to unified communications. You will learn how to model and estimate unified communications costs in your own environment. You will also have an opportunity to ask questions.

To register for the webcast, click here. For more information, click here.

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About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.


Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


 


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