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News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: November 17, 2008
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

Open Text and The Frayman Group Expand Partnership to Better Serve the Law Firm Market
The Frayman Group to Provide Support and Maintenance Services for Open Text's LegalKEY Products, Backed by its Specialized Risk Management and Compliance Expertise in the Legal Market

Survey of Microsoft Exchange Hosted Services, Survey of Spam Control Products, and Survey of Archiving Products -- See what others think of these products/services. If you add your own data, we will send you a summary of the findings.

Top 5 Global Bank Expands ZL Deployment
Unified Archive Deployed to Meet Compliance Needs of Expanding Customer

Mimosa Systems Gears Up for Big Opportunities with Windows Essential Business Server 2008  

Perot Systems Acquires Tellurian Networks, Inc.
Acquisition Builds on Perot Systems Strength as The Leading Provider of Healthcare IT Solutions

Messaging & Collaboration

Positioning Seamless Teamwork: It's Not a Matter of Being "Mild"
Using Microsoft SharePoint Technologies to Collaborate, Innovate, and Drive Business in New Ways

Blog Item(s)

IBM's Hosted Domino Offering

On Oct 21, IBM announced Lotus Notes Hosted Messaging, the first in a wave of announcements around a strategic cloud services offering. No newcomer to the hosting arena, IBM has been providing custom outsourcing to customers for many years, and this includes hosted Notes, Domino, BlackBerry, and other business productivity applications. IBM plans to ship an iNotes version (IBM’s browser-based email) later this year.

IBM's Notes Hosted Messaging offering comes in two flavors: one with a 99.5% uptime service-level agreement (SLA), and a clustered option with 99.9% uptime. Both are backed by financial commitments, and include email, calendaring, scheduling, and anti-virus and anti-spam services. Pricing (U.S.) is set at $108 and $150 per mailbox per year for the offerings above, which includes 500MB and 1GB of storage per user, respectively. A minimum purchase of 1,000 users is required, and IBM Lotus Quickr Entry is included with 50MB of storage. Customers must use the Notes client to access their email. Browser-based access will come in a hosted iNotes offering later this year.

IBM does not have a clearly articulated onboarding strategy to migrate customers from on-premises Notes or Exchange into their data center. At this point it seems that customers will need a dedicated VPN or MPLS connection to the hosted data center. In essence, with its lack of Web services support combined with the 1,000 seat minimum, IBM has turned its back on the SMB market, leaving SMBs to consider Exchange Online, Gmail, or a POP/IMAP solution.

This appears to be a counter to Microsoft's aggressive Business Productivity Online Suite, notably Exchange Online. IBM claims to have native support for multitenancy in Notes Hosted Messaging, and will be scaling out its data center on powerful P-series servers. As of October 31, IBM had no customers on the new offering.

IBM is clearly behind Microsoft and will need to ship support for hosted iNotes, hosted Notes applications, hosted SameTime, and hosted archiving very soon if it is to mitigate the threat from Microsoft and demonstrate the ability to execute in a hosting market that is streamlining and standardizing rapidly. ... David Sengupta



Upcoming Reports & Events

TCO of Microsoft-Based Unified Communications
Tuesday, Nov. 18, 2008
8:30 a.m. Pacific, 11:30 a.m. Eastern, 4:30 p.m. U.K., 5:30 p.m. CET. One hour.

In this webcast, Ferris Research analyst Richi Jennings and Unison CMO Rurik Bradbury discuss the total cost of ownership (TCO) of Microsoft’s approach to unified communications. You will learn how to model and estimate unified communications costs in your own environment. You will also have an opportunity to ask questions.

To register for the webcast, click here. For more information, click here.

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About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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