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News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: October 29, 2008
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

Sonasoft Introduces Email Archiving Solution
SonaSafe for Email Archiving Solution enables customers meet regulatory compliance and eDiscovery requirements

Survey of Microsoft Exchange Hosted Services, Survey of Spam Control Products, and Survey of Archiving Products -- Let us know what you think about the archiving and spam control products you use. If you add your own data, we will send you a summary of the findings.

NorthSeas Certifies ProStor InfiniVault Technology for E-mail Archive Storage

Erado Message Control Solutions announced Erado SecureMail clientless email encryption service  

Enhanced Software Products Deploys Code Green and Blue Coat Solutions for Data Center Security
Combination of Code Green CI-750 Appliance and Blue Coat ProxySG Appliances Prevent Data Loss, Optimize WAN Connectivity

Devon & Cornwall Police Secures Data with CommVault Simpana Software
England's Largest Geographic Police Constabulary Selects CommVault Simpana Backup and Archive Software To Help Ensure Business Continuity and Maximize Information Availability

i365, A Seagate Company, Extends EVault Online Backup Offerings with Local Storage Appliance
EVault Express Recovery Appliance Reduces Recovery Time Objectives with Local and Offsite Backup and Recovery

Autonomy Wins 'Records Management Product of the Year Award' From Document Manager Magazine  

Cryptzone releases powerful new encryption for USB devices  

Guidance Software and Protiviti Team to Provide Companies with a New In-House eDiscovery Solution
Joint Offering Brings Convenience, Consistency, Cost-Savings and Sustainability to the Challenge of Responding to Legal Discovery Requests

Messaging & Collaboration

Ipswitch Licenses Commtouch Anti-Spam and Reputation Service for its SMB Mail Server  

GITEX 2008: Kaspersky Lab introduces Arabic version of its personal antivirus products  

Third Brigade Awarded Government of Canada NMSO Contract
Contract Enables Canadian Federal Departments and Agencies to Have Quicker Access to Common Criteria EAL 3+ Certified Server Security

Striata Adds Iconix Sender Recognition Technology to eDocument Delivery and eBilling
Branded email allows customers to instantly recognize and verify the identity of the sender

GFI Selects Mailshell to Provide Advanced, Integrated Messaging Security  

SonicWALL Combats Growing Spam Threats With Launch of Email Security 7.0
New Generation of Email Threat Protection Provides Powerful But Simple Solution To Email Attacks

Synchronica Launches SimpleMail Consumer Push Email Solution for Low-End Phones  

Unison offers first fully-unified communications software for schools and colleges
Cost-effective Unison can replace aging Exchange, Zimbra and Linux e-mail servers and offer substantial discounts

Zimbra Leverages the Cloud to Deliver the Industry's Most Flexible Collaboration Platform to Educational Institutions
Zimbra is the Only Open Collaboration Suite That Offers Both On-Site and Hosted Editions, Taking Advantage of Yahoo!'s Worldwide Infrastructure to Offer a Range of Deployment Options

Blog Item(s)

IBM's Content Collection and Archiving

IBM announced its Content Collection and Archiving products. In summary:

The Problem

  • Today, there are typically a series of different archiving systems, corresponding to different types of electronic information and/or different organizational groups.
  • As a result, there is little consistency in the archives. This is costly. It also increases the chances of noncompliance and makes it harder to actually use the information in the archives.

IBM's Solution

  • IBM proposes its Content Collection and Archiving architecture.
    • Data to be archived is extracted from a wide variety of systems and applications.
    • Then it's run through a central point of processing and control.
    • Then it's deposited in an IBM ECM repository or repositories.
    • If information is originally in a secure and auditable repository, such as an ECM system, then it can remain in place rather than being deposited into an IBM repository.
  • By way of analogy, for readers familiar with the old SoftSwitch approach to integrating heterogeneous email systems, think of an email switch.
  • The system provides the following main functions:
    • Data ingestion. For example, from Exchange, Notes, SharePoint, Windows file system.
    • Classification, using rules- and policy-based classification based on content and metadata. The optional IBM Classification module adds advanced contextual (Bayesian) classification.
    • Data transformation. For example, conversion of documents into PDFs or TIFFs.
    • Extraction of metadata. For example, date of document creation, authors, and users.
    • A common data model for information in different sources and repositories.
    • A federated, virtual view of information spread across different repositories.
    • Filtering and application of policy. For example, the system determines that it's tax material, so should be archived for seven years; or it determines that it's product design material and should be kept for 25 years and only be viewable by certain classes of user; or that this material should be maintained on cheap, slow-access storage.
  • More information here.


  • Providing a centralized point of administration and control in this way makes great sense. Overall, this is an excellent step toward rationalizing and coordinating today's dog's dinner of different archiving systems.
  • As with any switch that converts between formats, the devil's in the details and this won't work as neatly as architecture diagrams suggest. Three examples spring to mind:
    • The Bayesian and rules-based automatic classification, while valuable, will be insufficiently accurate for many types of source information.
    • A variety of specialized search tools will be required for fine drill down, depending on the type of ESI.
    • Federated views of data can have problems. For example, search times, search criteria that produce counterintuitive results.

... David Ferris



Upcoming Reports & Events

Email Archiving: On-Premises vs. SaaS
Wednesday, Oct. 29, 2008
8:30 a.m. Pacific, 11:30 a.m. Eastern, 3:30 p.m. U.K., 4:30 p.m. CET. One hour.

Note: Because of differences in the end of Daylight Savings Time, this webcast will begin one hour earlier than usual in the U.K. and Europe.

You can provide email archiving through a hosted service (or SaaS) or by means of an on-premises solution. On-premises solutions are either an appliance or software installed on standard computing equipment.

In this webcast, Ferris senior analyst David Ferris and Mimecast's Senior Vice President and General Manager, Mary Kay Roberto, discuss the strengths and challenges of hosted and on-premises approaches. Mary Kay and David Goldberg, Mimecast's Director of Sales Engineering, also briefly explain their company's SaaS offering. The event concludes with a Q&A period.

To register for the webcast, click here. For more information, click here.

TCO of Microsoft-Based Unified Communications
Tuesday, Nov. 18, 2008
8:30 a.m. Pacific, 11:30 a.m. Eastern, 4:30 p.m. U.K., 5:30 p.m. CET. One hour.

In this webcast, Ferris Research analyst Richi Jennings and Unison CMO Rurik Bradbury discuss the total cost of ownership (TCO) of Microsoft’s approach to unified communications. You will learn how to model and estimate unified communications costs in your own environment. You will also have an opportunity to ask questions.

To register for the webcast, click here. For more information, click here.

Recent Research

Recent Reports Available:

For more reports, visit our reports page.

Recent Ferris Webcasts:

About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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