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News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: October 27, 2008
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

University of Louisville Selects GuardianEdge to Protect Sensitive Data for Faculty, Staff, Doctors and Researchers
GuardianEdge Solutions Secure University's Laptops, Smartphones and Other Endpoints

Survey of Microsoft Exchange Hosted Services, Survey of Spam Control Products, and Survey of Archiving Products -- Let us know what you think about the archiving and spam control products you use. If you add your own data, we will send you a summary of the findings.
Messaging & Collaboration

Microsoft Joins Working Group for Open Standards Messaging Software
Decision to join AMQP Working Group based on commitment to openness, interoperability and providing customer choice

IM Push technology in IM+ for Blackberry: save data and be connected  

Blog Item(s)

Snapshot: USA.NET's Hosted Email Services

Here's an update on USA.NET, a hosted messaging firm.

USA.NET was purchased by Perimeter eSecurity in 3Q2007. Perimeter has a wide range of network-related services, which are described as falling into the following categories: vulnerability defense, intrusion defense, network defense, email defense, system defense, and user defense. Most customers are medium-size organizations. The USA.NET division represents about 30% of Perimeter's revenues. Here's an update on USA.NET.

Offering Summary

  • Hosted Exchange/SharePoint/OCC.
  • A less expensive Linux-based hosted email solution called Commercial Messaging Service.
  • Wireless support for a variety of devices, including Windows Mobile, BlackBerry, iPhone/ActiveSync, and Good.
  • Virus and spam control.
  • Instant messaging. Jabber-based for CMS, or Jabber or OCS for Exchange.
  • SharePoint teamspaces.
  • Archiving.
  • Business continuity: If your internal Exchange server goes down, users can continue doing email.
  • Unified messaging.


  • 80% of customers have fewer than 1,500 seats.
  • 20% of customers have more than 1,500 seats.
  • 10% to 20% of users get wireless.
  • Total of 1 million seats; of these about 250K seats are for hosted Exchange, the rest on CMS.

Typical Cost

  • $5 to $20/seat/month; depending on level of features, amount of storage.
  • Average is $6.50/seat/month.
  • Exchange is substantially more expensive than CMS.

Competition and Competitive Strengths as Perceived by USA.NET

  • Intermedia is the primary competitor. Intermedia is aimed at firms with 25 seats and less, and offers limited support and functionality. USA.NET focuses on mid-size and larger customers, and has more extensive features and support.
  • RackSpace/MailTrust is another, but USA.NET has better customer services and professional services.

Company and Finances

  • About $23M revenues annually in messaging; 75% in hosted Exchange, 25% in CMS.
  • Perimeter had about $4.5M of funding up to 4Q2007.
  • Perimeter had about $30M in revenue prior to the USA.NET acquisition.
  • Perimeter acquired USA.NET in 3Q2007 for an undisclosed sum. Goldman Sachs and Bessemer Venture Partners provided $104M of equity financing to buy out prior investors, and provide working capital and money for acquisitions.
  • Merged companies are profitable, with revenues exceeding $60M annually.
  • 325 employees.
  • Perimeter is making about one acquisition per quarter.
  • Messaging services will probably continue to be 30% to 40% of Perimeter's revenues for the foreseeable future.

... David Ferris



Upcoming Reports & Events

Email Archiving: On-Premises vs. SaaS
Wednesday, Oct. 29, 2008
8:30 a.m. Pacific, 11:30 a.m. Eastern, 3:30 p.m. U.K., 4:30 p.m. CET. One hour.

Note: Because of differences in the end of Daylight Savings Time, this webcast will begin one hour earlier than usual in the U.K. and Europe.

You can provide email archiving through a hosted service (or SaaS) or by means of an on-premises solution. On-premises solutions are either an appliance or software installed on standard computing equipment.

In this webcast, Ferris senior analyst David Ferris and Mimecast's Senior Vice President and General Manager, Mary Kay Roberto, discuss the strengths and challenges of hosted and on-premises approaches. Mary Kay and David Goldberg, Mimecast's Director of Sales Engineering, also briefly explain their company's SaaS offering. The event concludes with a Q&A period.

To register for the webcast, click here. For more information, click here.

TCO of Microsoft-Based Unified Communications
Tuesday, Nov. 18, 2008
8:30 a.m. Pacific, 11:30 a.m. Eastern, 4:30 p.m. U.K., 5:30 p.m. CET. One hour.

In this webcast, Ferris Research analyst Richi Jennings and Unison CMO Rurik Bradbury discuss the total cost of ownership (TCO) of Microsoft’s approach to unified communications. You will learn how to model and estimate unified communications costs in your own environment. You will also have an opportunity to ask questions.

To register for the webcast, click here. For more information, click here.

Recent Research

Recent Reports Available:

For more reports, visit our reports page.

Recent Ferris Webcasts:

About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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