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News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: September 29, 2008
Messaging & Collaboration

Symantec Customers Consolidate Security Technologies to Improve Protection, Save Money
Symantec Endpoint Protection and Symantec Mail Security address security threats at the endpoint and email gateway

Survey of Spam Control Products and Survey of Archiving Products -- Let us know what you think about the archiving and spam control products you use. If you add your own data, we will send you a summary of the findings.

ScanSafe Wins CNET Networks Award For Security Product Of The Year 2008
Leading Provider of SaaS Web Security Is Named Security Product of the Year, Beating Out Finalists Including Websense and MessageLabs

MailUp and ProductCart: E-mail Marketing and E-Commerce Combined
Popular e-commerce software works together with a robust e-mail marketing service to provide Internet merchants with a compelling set of sales and marketing tools

Blog Item(s)

Snapshot: Mimecast's Malware Filtering, Archiving, Continuity SaaS

Mimecast offers a hosted email malware filtering, archiving, and continuity service. The company is established in the United Kingdom and selected other geographies. Since February 2008, it's been investing in building its North American business.

Technology Summary

  • Works mainly with Microsoft Exchange.
  • Virus, spam, and malware control.
  • Policy-based archiving of all email--including purely internal emails that don't cross the corporate Internet boundary.
  • Search through archives and email, done within Outlook. Particularly useful for e-discovery.
  • Data leak prevention and content filtering. Inbound is mainly checking attachment types and size. Outbound is DLP, scanning message bodies and attachments.
  • Continuity service. If an Exchange server goes down, users transparently switch over to message store maintained by Mimecast, which temporarily emulates Exchange.
  • Outlook plugin required.
  • Picks off purely internal emails that don't transit the corporate Internet boundary, by reading Exchange journals.

Illustrative Pricing

  • $50/user/year for all functionality.
  • Some discounts apply for larger orders; e.g., for 4,000 users, it's $40 to $45/user/year.

Main Types of Customer

  • Any Exchange customer; current sweet spot is 500 to 5,000 users.
  • Mimecast has some clients with over 10,000 seats. These usually have multiple offices with Exchange servers in the various offices.
  • Curiosity. About 100 customers--5% to 7% of revenues--are in offshore tax havens (such as the Caribbean, etc.). Mimecast and its channel partners maintain data centers there, so that electronic information is not discoverable in major jurisdictions (to preserve privacy).


  • United States: Archiving is an important driver, so the main competition, surprisingly, is on-premises archiving software products such as Symantec Enterprise Vault and Mimosa.
  • United Kingdom: MessageLabs.

Competitive Strengths as Perceived by Company

  • Unified, easy-to-use administration. A single console is used for all functions.
  • Close Outlook integration, providing a natural and familiar user experience; e.g., all searches are conducted within Outlook.
  • Underlying platform. The software is all developed by Mimecast, with the exception of components that are naturally from third parties, such as selected virus filters. This means that 1) Mimecast can respond quickly to new market requirements; and 2) Pricing can be kept low.

Financial Summary, Other Numbers

  • Founded 2002.
  • Service launched in 2004.
  • Privately held.
  • $10M revenues for FYE 3/31/08.
  • $30M revenues for FYE 3/31/09 (projected).
  • Most customers and revenues currently in the United Kingdom and niche markets such as South Africa, and some offshore tax havens.
  • 1,500 customers.
  • Currently about 40 customers in North America.
  • 110 employees.
  • Company was profitable in 2005; not currently profitable due to investment in building North American business; return to profitability anticipated in calendar 2009.
  • $9M in funding has been raised to date.

... David Ferris



Upcoming Reports & Events

Emerging Technology: Messaging, Compliance, E-Discovery, and Content Control
Wednesday, Oct. 8, 2008
8:30 a.m. Pacific, 11:30 a.m. Eastern, 4:30 p.m. U.K., 5:30 p.m. CET. One hour.

In this event, David Ferris introduces three new or newish vendors that he finds interesting or innovative in the overlapping fields of compliance, content control, and data leak prevention. Each vendor's speaker briefly describes the company's business; then he or she and David discuss the business and its industry context. A Q&A period follows.

The vendors and products are Clearswift's IMAGEmanager, for image detection within email; Isode's M-Box Gateway, a POP-to-IMAP email gateway that gives end users IMAP (push) access to POP email accounts; and Keibi Technologies' platform for analyzing and categorizing user generated content (UGC).

To register for the webcast, click here. For more information, click here.

Recent Research

Recent Reports Available:

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About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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