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News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: September 17, 2008
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

Simmons & Simmons Goes Live with Global Enterprise Search Solution From Recommind
MindServer platform enables lawyers at international law firm to find the information they need as quickly as possible
Comment on Recommind here

Survey of Archiving Products -- Let us know what you think about the archiving products you use. If you add your own data, we will send you a summary of the findings. The survey just started--great if you can help get this off the ground by contributing your own policies

Messaging & Collaboration

Cortado Exchange Hosting Now with Exchange 2007
With Exchange 2007, Cortado Exchange Hosting customers can now benefit from the multifaceted innovations from Microsoft's proven Messaging System

More Companies Choose CommVault as the Better Choice to Improve Efficiency of Managing Virtualized Environments
Simpana Software's Seamless Integration with VMware Helps Customers Reduce Data Management Complexity and Cost
Comment on Commvault here

SFR Improves User Experience and Drives the Adoption of Converged Communications Services with Critical Path's Memova Messaging
"Mes Contacts" ties mobile and broadband services together with a seamlessly integrated address book

Agnitum's Outpost Firewall Pro 2009 collects a new round of awards  

Secure Electronic Policy Delivery for the Deregulated Insurance Industry
Plymouth Rock Companies Improve Customer Service and Drive Down Costs with Striata eDocument Delivery

Schwartz Brothers Restaurants Selects Messageware to Support Mobile Workforce
Plus Pack Solves User Complaints Around Complicated Addressing & Missing Spell Check

Blackberry Monitoring Software Provider Zenprise Announces General Availability of MobileManager 4.0
Automates Mobile Service Management, Allowing Enterprises to Quadruple the Mobile Users Supported at 1/10th the Cost

Blog Item(s)

How Best to Use a CNAME

In previous bulletins, we recounted the sorry tale of the domain owner who made a common mistake when setting up his DNS entries. We also explained why it was a bad idea.

So what should he have done?

He had the right basic idea, but he got the CNAME in the wrong place. Instead of getting fixated on the roles of the different machines within his domain -- i.e., Web server, email server, and so on -- he needed to take a broader perspective. As ever in life, a little knowledge can be a dangerous thing.

Here's what he probably should have done:


In other words, define an IP address for example.com and create an alias for it, called www. This can be counterintuitive for those of us who like to separate different server roles by machine name.

Arguably, this may expose the Web server to additional load generated by spammers, because we're now effectively advertising that the Web server is also a mail exchanger. However, in practice this isn't a problem, for two reasons:

  • Spammers often try to connect using A records, even in the presence of MX records -- so that load would already have been there.
  • Our anonymous friend isn't completely stupid -- he's already firewalled off the unused ports of all his externally facing servers.

... Richi Jennings



Upcoming Reports & Events

Emerging Technology: Messaging, Compliance, E-Discovery, and Content Control
Wednesday, Oct. 8, 2008
8:30 a.m. Pacific, 11:30 a.m. Eastern, 4:30 p.m. U.K., 5:30 p.m. CET. One hour.

In this event, David Ferris introduces three new or newish vendors that he finds interesting or innovative in the overlapping fields of compliance, content control, and data leak prevention. Each vendor's CEO briefly describes the company's business; then he or she and David discuss the business and its industry context. A Q&A period follows.

To register for the webcast, click here. For more information, click here.

Recent Research

Recent Reports Available:

For more reports, visit our reports page.

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About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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