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News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: August 7, 2008
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

Lumension Security Annouces General Availability of Sanctuary Endpoint Protection and Data Protection Suite to Safegaurd Data and Privacy
Powerful Solution Enables Business Productivity and Ensures High Level of Security by Encrypting and Protecting Removal Media, Storage Devices, and CD/DVD

MessageSolution Wins Network Products Guide Reader Trust Award for Best Product and Services in Enterprise Email & Archiving Category
2008 Best Products and Services Winner In Enterprise Email & Archiving

Messaging & Collaboration

CustomerVision Announces Release 4.2 for Enterprise Social Networking and Web 2.0 Innovation
CustomerVision Continues to lead Web 2.0, User Experiences toward Natural User Support

Analysis of McAfee Purchase of Reconnex -- Your Input Invited

Survey of Archiving Products -- Let us know what you think about the archiving products you use. If you add your own data, we will send you a summary of the findings. The survey just started--great if you can help get this off the ground by contributing your own policies

Survey of Retention Policies -- See the retention policies for various organizations here. If you add your own data, we will send you a summary of the findings

O3SIS and Open-Xchange to Deliver Mobile Collaboration Technology
SaaS Offering for Internet Service Providers, Telcos and Web Hosting Companies

DocuLex Provides Convenient Content Access with WebSearch 4.1 Content Management Software  

Webroot Enhances Security SaaS to Combat E-Mail Spam Backscatter
Latest Release of Webroot E-Mail Security SaaS Provides Protection Against Bounce Back Messages Generated by Spammers

CallWave Acquires WebMessenger  

Blog Item(s)

Microsoft Recommends Against Stubbing

An important feature of email archiving is called "stubbing." This is a process whereby an entire email or just the attachment is removed from Exchange and replaced with a "stub" file. When the user opens the message in Outlook, the stub file retrieves the archived email and/or attachment from the archive. The benefit is reduced Exchange storage.

Microsoft is now recommending against the use of stubbing:

  • Search problems. If you retain months (and years) of stub files, several hundred thousand messages will be processed in this way. The probability of successfully locating a specific message with Outlook search is greatly reduced when you do not have a significant portion of the message body available. Users need to go to the archive multiple times to find a desired message. Third-party email archiving solutions solve the problem of mailbox size, but they reduce search efficiency and increase user time performing multiple searches.
  • Performance. If folders contain a large number of messages, even ones just consisting of stubs, Outlook slows down a lot.

Microsoft therefore recommends that third-party email archiving solutions be configured to move email content completely out of the mailbox without retaining stub files in the mailbox. For more information, read this TechNet article. The information targets Exchange 2007, but it is also relevant for Exchange 2003 systems considering third-party email archiving. ... Bob Spurzem


Email Archiving, the White House, and the Need for Privacy

Will we ever know the truth behind the White House's shenanigans around the lost emails to do with the Valerie Plame affair? According to this CNN story, the White House is using exemption from the Freedom of Information Act (FOIA) as a rebuttal to the latest attempt by Citizens for Responsibility and Ethics (CREW) to get at the truth.

Reality aside, if the White House had a properly architected email archiving system at the time in question, with appropriate usage policies (and if they weren't using backups as email "archives"), we wouldn’t be having this discussion. But therein lies the key question. Does the White House really want an email archive to record everything that goes on in the inboxes of those heading up the U.S. Administration?

We suspect not.

Regardless of what goes on behind the closed doors of the White House, it is very common for organizations to purposely avoid deploying an email archiving solution. We are sure that many of our readers can relate, with corporate legal teams either explicitly instructing IT to delete all email after 30/60/90 days, or simply refusing to invest in technologies to capture and retain all email.

Implementing archiving and retention policies is not always a clear win-win scenario, especially to lawyers. Sometimes the risk of keeping email around is greater than the risk of possible spoliation charges. ... David Sengupta



Upcoming Reports & Events
Emerging Technology: Compliance, Content Control, and Data Leak Prevention
Wednesday, Sept. 24, 2008
8:30 a.m. Pacific, 11:30 a.m. Eastern, 4:30 p.m. U.K., 5:30 p.m. CET. One hour.

In this event, David Ferris introduces three new or newish vendors that he finds interesting or innovative in the overlapping fields of compliance, content control, and data leak prevention. Each vendor's CEO briefly describes the company's business; then he or she and David discuss the business and its industry context. A Q&A period follows.

To register for the webinar, click here. For more information, click here.

Recent Research

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About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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