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Daily Digest: August 11, 2008
Messaging & Collaboration

IBM Embedded Software Gives AT&T and Sprint Customers Access to Lotus E-mail  

Survey of Archiving Products -- Let us know what you think about the archiving products you use. If you add your own data, we will send you a summary of the findings. The survey just started--great if you can help get this off the ground by contributing your own policies

Survey of Retention Policies -- See the retention policies for various organizations here. If you add your own data, we will send you a summary of the findings

Mozilla launches Snowl messaging prototype
Mozilla has launched a prototype messaging Firefox extension that it says could eventually enable users to keep track of all of their electronic communications, including email, RSS, social networks and web discussions

Synchronica Mobile Gateway Wins Best Mobile Solution Award of Network Products Guide Reader Trust
Synchronica Mobile Gateway Selected as 2008 Best Products and Services Winner in Mobile Solutions

Blog Item(s)

Email Overload: Pavlov's Dogs and Your Inbox

Many of you will be familiar with the work of Ivan Pavlov, in which he determined that certain reflex responses -- like a dog salivating before his normal mealtime -- occur conditionally based on one's previous experiences. We believe there is something to his research that can be applied to email.

Consider these questions:

  • Have you ever sat in a location where you knew you didn't have Internet connectivity, and found yourself clicking send/receive in Outlook just to try and get at your new email?
  • Do you sometimes find yourself checking for new email multiple times in a minute?
  • Is your BlackBerry the last thing you look at at night, and the first thing you pick up in the morning?

We have come to the conclusion that there is something deeply imprinted on our human nature that has designed us with a need to communicate. Communication can take many forms: in person, via phone, via cell phone, via instant messaging, via Facebook, or via email, to mention a few. For many of us in the corporate world, sitting in front of Microsoft Outlook (or your favorite email client) fills that need to communicate, to feel included, or to feel relevant. We tell our colleagues to "loop me in" or to "copy me," and otherwise ask to be included on communication that we may care about, or may not.

Set against that backdrop, think of the many days where your inbox has become a frenzy of emails, reply-alls, questions, comments, and flames. Your adrenaline is flowing, and you can barely keep up.

Then consider the times when your inbox traffic has died down. You sit there, half-expecting the deluge to start any moment, feeling guilty about the many other things you could be doing. For whatever reason, though, you can't keep Outlook closed for any length of time.

Crazy, we know. But we believe that -- much as Pavlov's dogs salivate for that next dish of food -- many of us are almost addicted to that next new message that arrives in our inbox.

Have you checked your inbox lately? ... David Sengupta


Useful Tool for Consolidating/Migrating Archives

Archiving products for email have been around for a while now, and customers often need to consolidate archiving systems, or move from one archiving platform to another. This is due to:

  • Mergers or reorganizations
  • The need for more modern technology

These migrations are usually painful, time-consuming, and costly. The easiest way is to export all the data to PST, and then import it back into the new system.

Now you can buy an off-the-shelf product that can help you migrate your archived data to a new system. TransVault is a new product being offered by Essential Computing. It supports Symantec Enterprise Vault, Autonomy/Zantaz EAS, Open Text eCONserver for Exchange and PST files, and presumably more will follow. ... Bob Spurzem



Upcoming Reports & Events
Emerging Technology: Compliance, Content Control, and Data Leak Prevention
Wednesday, Sept. 24, 2008
8:30 a.m. Pacific, 11:30 a.m. Eastern, 4:30 p.m. U.K., 5:30 p.m. CET. One hour.

In this event, David Ferris introduces three new or newish vendors that he finds interesting or innovative in the overlapping fields of compliance, content control, and data leak prevention. Each vendor's CEO briefly describes the company's business; then he or she and David discuss the business and its industry context. A Q&A period follows.

To register for the webcast, click here. For more information, click here.

Recent Research

Recent Reports Available:

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About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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