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News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: July 30, 2008
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

Platinum Legal Group Chooses Clearwell to Deliver Best-In-Class E-Discovery Solution
Canada's Leading Litigation Support Service Provider Helps Law Firm, Government, and Enterprise Clients Streamline E-Discovery with Clearwell E-Discovery Platform

Survey of Archiving Products -- Let us know what you think about the archiving products you use. If you add your own data, we will send you a summary of the findings. The survey just started--great if you can help get this off the ground by contributing your own policies

Survey of Retention Policies -- See the retention policies for various organizations here. If you add your own data, we will send you a summary of the findings

Permabit and Atempo Join Forces to Bring User-initiated Disk-based Archiving to Large Enterprises
Atempo Digital Archive Software and Permabit Enterprise Archive Combine to Benefit Microsoft Windows, Mac OS X, Linux and Unix Users

Autonomy Supports Blackberry Pin-To-Pin and SMS Messaging for FRCP-Compliance
Electronic Discovery, Archiving Software and Hosted Services Help Minimize Mobile Communication Risk

Simply Mail Solutions Adds the Archiving Add-on for Zimbra CS to its Range of Hosted Email Products
SMS is first hoster in the world to offer Zimbra Archiving

Messaging & Collaboration

Cemaphore Announces Version 2.3 of MailShadow Solution for Disaster Recovery and Microsoft Exchange Continuity
Delivers Industry's Fastest Mailbox Recovery Time and Best Data Recovery Point Objective Protection

SonicWALL Extends Global Management System Capabilities
Major enhancements to award-winning software add further flexibility, ease of use and threat management capabilities

North Carolina State Ports Authority Selects Mi5 Networks for Multi-Layer Protection Against Web Malware and Botnets
Webgate Appliances Control Internet Usage and Eliminate External Threats to Shipping Hub's Network

eSoft Includes License Enforcement Options, Blazing Performance and Enhanced Cloud API in New Release of SiteFilter SDK for OEM
Version 2.2 of Flagship SiteFilter Software Development Kit Unveiled

Kaspersky Lab announces the release of Critical Fix 3 for Kaspersky Anti-Spam 3.0 MP1
Kaspersky Lab, a leading developer of secure content management solutions, announces the release of Critical Fix 3 for Kaspersky Anti-Spam 3.0, designed to protect corporate users from unsolicited mass mailings

CalConnect's next Mobile Calendaring and Scheduling Interoperability Testing Event will be hosted by Kerio Technologies in Europe
Limited Number of Slots Still Available for November 2008 Event in Kerio's Czech Republic Office

CalConnect XIII -- October 6-10 2008
CalConnect Interoperability Test Event - 6-8 October CalConnect Roundtable XIII - 8-10 October

BizCom Launches Hosted Email Archiving Library  

Blog Item(s)

Google-Like Searches Too Crude

Google-like searches, where you plug in a few keywords, are too crude. The systems come up with too many options.

Search tools need to make it easy to provide additional information that depends on the context and nature of the material being searched; for example, date ranges, who's involved, and concepts involved. ... David Ferris


Email Overload: Inbox Whack-a-Mole and Archiving

If you're like many in the corporate world, you probably spend a substantial amount of time triaging your email. Afraid to miss an important email, you likely use a combination of rules, folders, flags, and categories in your triage. Some of you are "filers," placing email neatly in a carefully organized set of folders -- arranged by project, by topic, or perhaps by individual. Many of you are "pilers," letting email pile up in your inbox and constantly trying to get through as much of it as you can. If you've been doing this for years, you'll know that there are parallels between email triage and playing a Whack-a-Mole game.

While many have taken a behavioral approach to the issue, throwing end-user training at the email overload problem, numerous third-party players have come up with software solutions to help you triage your email. ClearContext allows you to prioritize your contacts, provides prioritized views into your inbox, and allows you to defer entire conversations for future processing (my favorite feature). Our friends at Xobni flip things around and show you a person-centric view of who you communicate with most, what attachments you last shared with that individual, and that person's pertinent contact information (with Skype and calendaring integration). The guys at Sperry Software sell add-ins like their Reply To All Monitor to tackle things one feature at a time.

But we want more. It's not enough to simply move things around our inboxes. Why not work with the archiving vendors and move data straight to the archive instead of to myriad folders in the inbox? Why not create a pseudo-quarantine folder in the archive -- for all those emails from the help desk, from mailing lists and alerting applications, and similar corporate "spam" -- which expires data after 30 days if not dealt with? Help us get the email out of our inboxes, and then dispose of it rapidly if we haven't looked at it.

And why not help the addicts to overcome their email addictions? ... David Sengupta



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About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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