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Daily Digest: July 28, 2008
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

Autonomy Receives Highest Socha-Gelbmann Rankings for Both its e-Discovery Software and Service
Autonomy Named a Top 5 Provider in Nine Categories in the 2008 Socha-Gelbmann Electronic Discovery Survey Report

Survey of Archiving Products -- Let us know what you think about the archiving products you use. If you add your own data, we will send you a summary of the findings. The survey just started--great if you can help get this off the ground by contributing your own policies

Survey of Retention Policies -- See the retention policies for various organizations here. If you add your own data, we will send you a summary of the findings

H&S Software: New Version of file@PAM Released
file@PAM latest version offers faster performance, enterprise search & 64-bit support

CT Summation Delivers CaseVault 5.1
Award-winning case management hosting service improves speed and effectiveness for search and review

Messaging & Collaboration

Yahoo! Zimbra Desktop—a One Stop Shop for Your E-mail Needs
Yahoo! Zimbra Desktop Makes Yahoo! Mail, Gmail and AOL Mail Available Offline

XE-Filter v3 Adds Address Whitelist and Blacklist Operations
Block Up To 99% of eMail Spam "Before It Ever Reaches Your Server"

Blog Item(s)

Manual Categorization Has Accuracy Challenges

Often, fully automatic categorization of electronically stored information is insufficient. The alternative, manual classification, has challenges when it comes to accuracy and keeping up with the pace at which ESI is created.

If it's being done for a user's own purposes, such as when someone stores email in a folder, the user will generally be pretty careful. However, users are often unable to keep up with the flow of information, so much remains unclassified.

When manual categorization is done to serve third-party or more nebulous needs, such as compliance or data loss prevention, people are sloppy:

  • They probably aren't properly familiar with the appropriate taxonomy.
  • Even if they understand the different categories on choice, they often just choose the first option so as to minimize the distraction to them.

A good approach to help increase the accuracy of classification is to have the computer make suggestions. Recommind's Decisiv Email is a nice example of such technology. ... David Ferris



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About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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