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Daily Digest: July 25, 2008  
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

Survey of Archiving Products -- Let us know what you think about the archiving products you use. If you add your own data, we will send you a summary of the findings. The survey just started--great if you can help get this off the ground by contributing your own policies

Survey of Retention Policies -- See the retention policies for various organizations here. If you add your own data, we will send you a summary of the findings

AXS-One Named as Top-Ranked E-Discovery Software Provider
Triple Top 5 Ranking in 2008 Socha-Gelbmann E-Discovery Report underscores industry adoption of AXS-One e-discovery solutions

Orchestria Partners with Voltage Security to Protect Email
Integrates Email Encryption Technology into Orchestria 6

Messaging & Collaboration

GSS Migration Toolkit for Sun Communications Suite enables migration from IBM Lotus Notes and Domino to Web 2.0 and SaaS  

Blog Item(s)

Foldering vs. Search

There's an argument that says: Keeping information in the right folders is too much work. Plus, you always want to look at the same information in other ways, and having it kept in folders makes it harder to find. So don't bother foldering. Instead, expect to use a search engine. Put another way: Don't bother to categorize electronically stored information; let search engines do that work for you.

This argument does seem to apply to a lot of electronically stored information. However, sometimes it doesn't. For example, sometimes it just takes too much time to run the search engine and fiddle with search criteria until you find what you want. Sometimes folders and categorization/tagging just feel like a far better solution.

One common approach is to automatically categorize email. However, this is often rather inaccurate.

Recommind's Decisiv Email is a useful tool that helps categorize email. Foldering is done manually, but is machine-assisted:

  • It suggests suitable places you can file email, based on TO, FROM, CC, Subject, Content, and your past filing preferences.
  • It displays a ranking/confidence level for each suggestion.
  • Multiple categories/folders are possible, but only a copy of the original is kept.
  • You can see what's been filed, and what hasn't been.
  • Users can easily browse the various folders.
  • Users can define their folder structure.
  • Emails are filed into Recommind's own repository, facilitating search and sharing.
  • Access controls apply to messages, so privacy is maintained.
  • It works via an Outlook plugin.

When manual categorization is required, machine assistance is clearly the way to go. ... David Ferris


Email Overload: Declaring Email Bankruptcy

There is a new phenomenon happening behind closed doors in the corporate world. We call it email bankruptcy.

To illustrate, we would challenge you to an experiment. Assuming your email policies allow this, we dare you to simply delete all the email in your inbox that is older than three days and see if it causes you much grief. All of it.

Then wait for 10 days and see how much of it was really important.

Lest you think us extreme, we think you will be surprised with how much of the "work" represented by those emails simply "goes away." After all, much of what is in your inbox represents other people’s priorities, which are usually not the same as yours.

We are hearing of more and more people who have added a regular declaration of email bankruptcy to their strategies in trying to cope with information overload.

Taming your inbox is hard, but it's a necessary step if you are to increase your productivity and sanity. ... David Sengupta



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About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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