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Daily Digest: July 18, 2008  
Messaging & Collaboration

Meebo Launches Community Instant Messaging  

Survey of Archiving Products -- Let us know what you think about the archiving products you use. If you add your own data, we will send you a summary of the findings. The survey just started--great if you can help get this off the ground by contributing your own policies

Survey of Retention Policies -- See the retention policies for various organizations here. If you add your own data, we will send you a summary of the findings

Software602 Groupware Server 6 Offers Affordable Web Collaboration and Instant Messaging, Plus Integrated Internet Security With Real-Time Spam Filter and Anti-Virus  

Blog Item(s)

Hosted Archiving Service From LiveOffice

LiveOffice specializes in messaging compliance solutions for financial services. The company has had success in this niche, and is now moving to provide services to the world outside of financial services.

It recently launched LiveOffice Mail Archive, a hosted email archiving offering. In summary:

  • Provides archiving, e-discovery, and compliance services.
  • Aimed at small to medium-sized firms concerned about compliance; e.g., education, local government, law firms, construction firms.
  • Works with Exchange.
  • Pure hosted solution, no on-premises appliance, works through Exchange journaling.
  • User access via a Web browser.
  • List pricing is $5 to $8/user/month, regardless of how much email and how long kept. Volume discounts apply.
  • Main competition among hosted options are probably Google/Postini, Microsoft/Frontbridge, Fortiva, and MessageOne.
  • LiveOffice thinks its competitive strengths compared with other hosted archiving solutions include:
    • Pure hosted offering, nothing on-site.
    • User interface designed to be very attractive to the midmarket.
    • Strong search.
    • Automated searches that check for policy compliance conflicts.

... David Ferris


MailMarshal Secure Email Server

Marshal Software released its Secure Email Server. In summary:

  • Sits at the Internet boundary.
  • Opens incoming encrypted email, checks that it conforms to policy, and sends on to the user (if necessary re-encrypting).
  • Encrypts outgoing email based on policy, and sends on to recipient.
  • Uses public key cryptography.
  • Works with third-party email gateways that can detect encrypted email and route based on policy, such as Clearswift and Tumbleweed.
  • Aimed at organizations that want to have policy-controlled encrypted email within a community.
  • Main competitors include Tumbleweed and Cisco/IronPort/PostX.
  • Marshal sees its main strengths as turning around automated certificate management; for example, automatic warnings to admins when a certificate is due to expire, automatic processing of certificate revocation lists, and automatic harvesting of certificates of inbound email.
  • Sample pricing: for 100 users, around $11/seat per license for existing Marshal customers plus maintenance; if not a customer around $22/seat per license plus maintenance.

More details on the PKI side:

  • For outgoing mail, recipient certificate is picked up from local or remote repository.
  • For incoming mail, decryption is normally done via receiving organization's organization-wide private key; it can also be done by the recipient's own private key if this applies.
  • Typically most users have an organization-wide private key, and a few users have their own private key (e.g., execs dealing with sensitive financial information).

... David Ferris



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About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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