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News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: July 15, 2008  
Content Control, Compliance, Archiving, E-Discovery, & Data Leak Prevention

FaceTime Protects Enterprises from Information Leaks over Collaborative Suites like Microsoft OCS and IBM Sametime
Survey reveals 57 percent of IT managers believe their corporate data is not adequately protected from leaks via IM and/or unified communications

Survey of Archiving Products -- Let us know what you think about the archiving products you use. If you add your own data, we will send you a summary of the findings. The survey just started--great if you can help get this off the ground by contributing your own policies

Survey of Retention Policies -- See the retention policies for various organizations here. If you add your own data, we will send you a summary of the findings

McAfee, Inc. Delivers Stronger Security and Simplified Compliance in a Single Solution
McAfee Total Protection for Endpoint is the Industry's First Unified Platform for Endpoint Security and Compliance Management

Messaging & Collaboration

Kerio Announces Wireless Push Email, Calendars and Contacts Support for the New iPhone
Leading Cross-platform Groupware Solution Effortlessly Delivers Messaging Collaboration for the Apple Platform

Blog Item(s)

DLP: Users Need Help With Policy Definition

Anybody can put together simple data leak prevention policies, like filtering out any 10-digit phone numbers, or anything with a set of sensitivity words like "Confidential."

However, many policies turn out to need a lot of thought in order to define them, so that:

  • You catch most of the stuff you want to (i.e., high catch rate).
  • You don't catch a lot of the stuff you shouldn't be catching (i.e., few false positives).

With today's technology, most user organizations want help in defining their DLP policies. It doesn't matter if you're a very big organization, with loads of well-paid and expensive people. The focused experience of the vendor concerned usually comes in handy.

In short: It's a good idea to anticipate getting your DLP vendor's help with policy definition, and check that the vendor is set up to give you the support you'll need. ... David Ferris


SMS Text Message Spam Is a Minor Problem

In 2006, U.S. consumers received about 800 million text messages that they identified as "spam." In 2007, we estimated the total was around 1.1 billion. Our estimate for 2008 is 1.5 billion.

At first sight, these numbers sound large, but remember that this is over an entire year and that there are some 200 million active SMS users in the nation. In other words, the problem is negligible, and nothing like the size of the email spam problem. The typical user receives "a few" SMS spam messages per year. Obviously some unlucky people receive considerably more, but many receive none at all. Compare the 2007 estimate with CTIA's 2007 numbers for legitimate U.S. text messaging: Spam is about one-third of 1% (0.3%) of the total messages received.

Mobile service providers such as Sprint and AT&T Wireless are highly motivated to keep it this way, for obvious customer satisfaction reasons. The good news is that cell phone networks aren't completely "open" like email is, so it's much more difficult for a sender to anonymously send spam. (Note that we're being careful to estimate the number of spammy messages received--this is the figure after the carriers have thwarted other attempts to spam. We can't accurately estimate how many unsuccessful attempts there are, but it's a substantial number--probably at least another 1.5 billion in the United States.)

Very few of these spam messages are sent from a real handset in the conventional way. Mainly they are injected via an SMSC (Short Message Service Center) or email/Web gateway, possibly from overseas.

For the most part, the cost to a consumer of receiving a spammy SMS message is only theoretical. Many U.S. users pay a monthly charge, which entitles them to send or receive a "bucket" of messages. Even for those who pay per individual message, the average number of messages per consumer is small--one or two a week. (The North American mobile market is unusual in this respect. The vast majority of countries' wireless providers do not charge for receiving messages or calls. For example, consumers in the U.K., France, and Germany can receive as many text messages as they like, without charge and without fear of exceeding a monthly allowance.) ... Richi Jennings



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About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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