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News on messaging, content control, compliance, e-discovery, data leak prevention
Daily Digest: June 20, 2008
Messaging & Collaboration

WIND Launches New Libero User Experience Powered by Memova Messaging from Critical Path (Comments?)
Libero Webmail delivers latest in Web 2.0 features for enriched customer experience

Survey of Archiving Products -- Let us know what you think about the archiving products you use. If you add your own data, we will send you a summary of the findings. The survey just started--great if you can help get this off the ground by contributing your own policies

Cable TV Offshoot Adopts RPost's Registered E-Mail (Comments?)  

Yahoo! Announces Global Availability of Two New E-mail Domains (Comments?)
World's Largest E-mail Service Gives People the Chance to Get the E-mail Address They've Always Wanted With the Launch of ymail.com and rocketmail.com

Clearview Welcomes DocPoint Solutions to Clearview Authorized Partner Network (Comments?)
DocPoint Solutions and Clearview Software Team Up to Help Companies Benefit from Microsoft SharePoint

Clearview Announces Addition of Tallega Software to Clearview Authorized Partner Network (Comments?)
Information Capture Services Provider to Offer SharePoint-based Clearview ECM Suite

Announcements & Blog Item(s)
Vendors: Ferris Research Will Provide Quotes for Your Press Releases

Ferris Research is trying to build its relationships with IT and business journalists. We are therefore offering vendors the following free services:

  • Brief us on upcoming announcements
  • We will then provide background/explanatory quotes for the press release
  • You can refer press to us for interpretation of the press release and help as they develop their stories

To take us up on this offer, contact David Ferris--david.ferris@ferris.com, or +1 415 367 3436

AXS-One Archiving Facilitates Notes-Exchange Migrations
Migrating between email systems is a substantial project, and specialized tools, such as those from Quest, are available to facilitate the process.

It turns out that if you install an email archiving system, easier migration is a side benefit. Much of the heavy lifting has already been done. Archiving vendor AXS-One illustrates. It has just announced its AXS-One Dynamic Archive Translation (AXS-One DATlet), which will be available 3Q08. This is designed to help Notes/Domino users migrate to Exchange.

It's not a panacea. Notes applications won't be migrated. The efforts they require to convert constitutes a substantial obstacle for most Notes/Domino users. ... David Ferris


CaseCentral, E-Disco Vendor: Update
We were recently briefly by CaseCentral, which offers a hosted service that helps companies and law firms manage litigation cases.

In summary:

  • Company historically sells to law firms; now it also has a focus on selling direct to corporate IT and in-house counsel.
  • Work begins once a corpus of evidence has been gathered; i.e., collection/processing/culling down of data/early case assessment done before CaseCentral comes in to play.
  • Focus is on handling the case once relevant evidence is gathered and in presentable shape. For example, the service provides for:
    • Concurrent access to same document by many different people on different cases.
    • Access by many different people from many different legal teams for many cases.
    • Appropriate controls--people see only ESI and metadata that's relevant to them.
    • Spotting missed deadlines.
    • Identifying most- and least-efficient review lawyers.
    • Repeated processes; e.g., use of standard letters.
  • Profitable; calendar 2007 revenues were $22 million, project revenues of about $25 million to $30 million in 2008.
  • Today, 65% of income is from SaaS; goal is to increase that to 75% by 2010.
  • Competitors include Kroll Ontrack, Lexis/Nexis.
  • Company feels its main competitive strengths are:
    • Multi-tenant scalability: can handle very large cases, and many thousands of concurrent cases, with many thousands of people involved.
    • Handling of metadata. For example, many lawyers can mark up a document in different ways (one with comments, another with a bubble, another does some redaction, say), but each lawyer only sees the changes relevant to them.
    • Process analytics that let you see who's most efficient and effective.

... David Ferris



Recent Research

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About Ferris Research

Ferris Research studies messaging, and the control of electronic information. More specifically, we help IT staff evaluate and implement products and services that:

  • Provide messaging and collaborative technologies
  • Archive electronic information
  • Ensure compliance with corporate policy, industry regulations, and laws
  • Facilitate e-discovery, and contain its costs
  • Reduce the dangers of information leaks

Email is the most important type of electronic information that requires control today. Other important types include instant messages, Sharepoint teamspaces, images, voice, video, and miscellaneous desktop files.

We've been in business since 1990--longer than any other analyst firm in our field:

  • Clients include 300 of the world's 1,000 largest organizations, and computer vendors from the largest corporations to small startups
  • While other analysts have come and gone, we've published more than 200 formal reports and 1,100 short bulletins
  • Our news service covers more than 2,000 highly specialized announcements annually
  • We have nine experts in our research team, sharing many decades of experience in our core competencies

In short, our technology and industry depth helps you understand today's products, where they've come from and where they're going.

Have news you want to share with us or product or interest area that you would like us to cover? Send press releases to releases@ferris.com.

Copyright © Ferris Research 2008.


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