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October 17, 2006


  • PeopleCube Announces New Version of Resource Scheduler More
  • Goodbye Eudora, hello Thunderbird More
  • Marshal Shields the Workplace from Child Porn and Sexually Explicit Images More
  • StrongMail Systems Launches New Transactional Email Server More

Insights & Observations

ECM in MS Office 2007 More

Other News and Insights in Today's For-Fee Version of This Newsletter:

  • Hormel Fails to Register "Spam" Trademark
  • Commtouch Casts a Huge Net on the Net
  • 10 Tips for Backing Up Your Messaging
  • McAfee, Inc. Acquires Onigma Ltd.
  • SAMSUNG Electronics Reports Third-Quarter Financial Results



Ferris Research is an analyst firm specializing on the business use of email and collaborative technologies. Our clients are IT professionals or vendors active in this field.

Topics we cover:

• spam control • email
• email retention & archiving • mobile messaging devices
• web conferencing • consumer messaging services
• email encryption • email migrations & upgrades
• regulations compliance • instant messaging
• ISP messaging • team workspaces

Our main services are:

  • Information service for IT professionals. See here
  • Information service for vendors of email and collaborative technologies. See here
  • Educational white papers, written for vendors. See here


Director of Marketing
Location: New York City
Responsible for overall marketing communications strategy and execution in the US market
Please send resume and cover letter to usjobs@messagelabs.com and mention that you saw this listing on Ferris.com.

Want to Place a Job Ad? We've just started this new section in our newsletters. If you're looking to hire someone that has messaging skills, send us your ad and we'll run it. It's a great way to connect, because over 4,000 messaging professionals read the newsletters. And best of all, there's no charge! Send ads to iree.jordan@ferris.com. Other details:

  • Start with the job title. Then give a line or two that elaborates, and contact information
  • Readers are spread across many countries. The largest numbers are in the US, UK, Canada, Germany, Netherlands
  • IT managers: All types of messaging professionals read the newsletters, so it's a good place to find messaging support staff
  • Vendors: Don't send ads for lower level positions, or positions that don't require a messaging background, such as QA engineers. The people who read our newsletters are specifically interested in messaging

Participate in Email Support Staffing Survey

Ferris Research is conducting a survey to identify the support staffing levels of leading email systems. If you are involved in providing email support for your organization, we invite you to participate. It takes about five minutes to complete: please note you should be able to estimate the main elements of your email system--see Preparing for the Survey below.

Click here to take the survey ...

What You Receive: In return for participating in the survey, we will send you, within 45 days, a summary of the results. This will allow you to compare your organization's support staffing with other organizations. Statistics for Exchange, Notes/Domino, GroupWise and POP/IMAP systems include the number of mailboxes per messaging administrator, per LAN administrator, and per help desk operator; the number of mailboxes per full time equivalent (FTE) support staff; and the number of servers per FTE.

You will also be offered a complementary subscription to Ferris Research's daily news summary. This covers the main messaging and collaboration news, and is a good way to keep current. See a sample here.

Preparing for the Survey. Before you conduct the survey, please make sure you have most of the following information:

  • The number of mailboxes in your entire organization.
  • The number of full time and part time staff supporting your messaging environment.
  • Include messaging, network and directory administrators, trainers, consultants and contractors, and help desk staff.
  • The number of dedicated mail servers

Please note: To avoid bias, vendors of messaging products and services are not invited to take this survey. Your information will not be shared with any third parties, other than in summarized form that is not identifiable with you or your organization.



Hosted Exchange, Nov 15
Email Encryption Implementation, Dec 6
Email Archiving and Usage Policies, Dec 13

Sender Authentication, Jan 17

Ferris Research is soliciting speakers for the following webinars:

  • Hosted Exchange, Nov 15. Many organizations would like to outsource their email system. But, with the exception of individuals and small organizations, this hasn't happened. There have been technical challenges, such as slow WAN links and overly chatty client-server protocols, as well as organizational challenges. Now outsourcing Microsoft Exchange is becoming more practical. We discuss major offerings.
  • Email Encryption Implementation, Dec 6. Regulations compliance, along with vendor innovation, is reinvigorating IT investment in email encryption. We discuss the main implementation issues and how the technology is evolving.
  • Email Archiving and Usage Policies, Dec 13. Many organizations are developing or revising their email archiving and usage policies. Messaging managers and industry consultants present their perspectives on effective policies. Topics include identifying resources for policy development, determining policy needs, implementation, communication, training, and monitoring.
  • Sender Authentication, Jan 17. Sender authentication (or authorization) allows domain owners to publish information to help expose forged messages. It authenticates mail that legitimately comes from that domain. Industry leaders and messaging managers comment on the use of sender authentication. Topics include what the various authentication schemes are, how they work, their history, their future, how they assist with reputation services, how to choose which to use; how to implement on the sender side.

Speakers talk for five to 10 minutes on the topic and are joined by three or four other speakers. Attendees are IT staff supporting email technologies, consultants, vendor product managers, and investors.

The webinars start at 8:30 a.m. PST and last one hour. We typically have at least 500 registrants and around 200 actual attendees, so it's good exposure. Participating vendors also have the opportunity to use the events as lead generators by promoting the event to prospective customers.

In return, we'll give you a six-month subscription to our for-fee news service, which provides comprehensive coverage of messaging and collaboration technology. It's an extremely quick way to keep current with the news, and is normally only available to organizations that subscribe to our full information service. See a sample here.

Please contact Mona Cohen at mona.cohen@ferris.com.

Welcome to our new-look newsletter; we welcome your opinions and feedback. Send correspondence to fred.berlack@ferris.com. Thank you!

About Ferris Free Daily Newsletter ... Summarizes the main messaging and collaboration news. To sign up, go here. For comprehensive news coverage, subscribe to our Analyzer Information Service. Have news you want to share with us? Send press releases and conference announcements relevant to messaging to releases@ferris.com. Copyright © Ferris Research 2006



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